How to Recover a Hacked Snapchat Account

Quick Tips

• Go to Snapchat Accounts page > your email ID or username > Next > Forgot Password > select the option > enter email ID > Submit.
• Open the Snapchat support page on web > My Account Is Compromised > select the relevant options > submit the report.
• Either contact the FTC or get in touch with a legal professional for more help options.

Method 1: Use Forgot Password to Recover Account

Snapchat’s forgot password feature can help you regain access to your account even if there have been changes to the password. This can be helpful if you’ve noticed suspicious login activity and want to change your account’s password or simply want to recover your Snapchat account. Here’s how to do it.

Step 1: Open the Snapchat Accounts page on any web browser and enter your email ID or username. Click on Next.

Tip: You can also click on the use mobile number option to sign in using your mobile number.

Step 2: Then, click on Forgot Password.

Step 3: Select the option you want to use to verify your identity.

Step 4: Then, enter your email ID and click on Submit.

This will send a password reset link to your email address. Click on the link and reset your password. Or if you’ve chosen your phone number, you will receive a verification code to do the same.

Also Read: How to fix Snapchat not sending a security code

Method 2: File a Report to Snapchat

The forgotten password option is only available if your email ID or mobile number is still in use with your Snapchat account. However, there have been instances where the login information has been replaced. If so, submit a report to Snapchat to recover your account. Here’s how to do it.

Step 1: Open the Snapchat support page on any web browser and click on My Account Is Compromised.

Step 2: Select the option that applies to you.

Step 3: Fill out the form.

Step 4: Once done, click on Submit.

This will submit the request to the Snapchat support team. They will get back to you for more details to help recover your Snapchat account.

Also Read: How to fix unable to log in to Snapchat on Android and iPhone

Method 3: Contact the FTC

Changes in your account can also help you check if your Snapchat account has been hacked. If so, after changing the account password, you can proceed to contact the Federal Trade Commission (FTC) to submit a report. Here’s how to access and use the FTC’s website.

Note: Depending on the severity of your situation, FTC might either provide you with advice on how to protect your account or ask you to report the incident.

Step 1: Go to the Federal Trade Commission’s website on any web browser and click on Get Started.

Step 2: Click on Someone has my information or tried to use it, and I’m worried about identity theft.

Step 3: Select Online login or password and click on Continue.

Follow the on-screen instructions to submit the complaint to the FTC. You can also use FTC’s Chatbot to seek resolution for issues that might not have been available in the recovery options.

Method 4: Consult a Legal Professional

Once hackers gain access to your account, they might be able to see sensitive account information that can leave you vulnerable. This can include photos, videos, personal chats, etc. A legal professional can help you understand how to fight against and protect yourself from the hacker.

Tip: You can also check out Snapchat’s support page for more help options.

Pro Tip: Change Other Social Media Account Passwords

If you remember sharing the link or other information of your social media accounts while using Snapchat, it is highly advisable to change the password and, if available, even the ID of that account. This can help protect it from hackers who might end up gaining access through your Snapchat account.

Tips to Protect Your Snapchat Account in the Future

If you were able to gain access to your Snapchat account, it is better to take precautions to prevent the same from happening in the future. Here are a few things to consider:

• Use a strong password
• Add your email ID and phone number to your Snapchat account
• Enable two-factor authentication for Snapchat

FAQs