Top 9 Ways to Fix Video Not Playing Sound on Windows

While most users prefer a smart TV, some still use their Windows desktop to watch videos. The default Media Player app on Windows comfortably handles most video files. However, it’s not void of issues. Many have complained about no sound when playing videos on Windows laptop. If you are among them, here are the best ways to fix the problem.

video sound not working on Windows

Most high-end Windows laptops come with a capable speaker setup. Many enthusiasts also opt for dedicated speakers to elevate their desktop experience. But it’s all irrelevant when video sound isn’t working on Windows. Let’s fix the problem.

1. Unmute the Video

Before starting with advanced troubleshooting tricks, ensure you haven’t muted the video.

Step 1: Open any video in the Media Player app on Windows.

Step 2: Click the speaker icon at the bottom and increase the volume using the slider.

unmute video on Windows

2. Disable Bluetooth

Did you connect your Windows PC with wireless headphones or earbuds? You should disable Bluetooth and try playing the video again.

Step 1: Press Windows + I keyboard shortcut to open the Settings app.

Step 2: Click on Bluetooth & devices from the left sidebar.

remove device on Windows

On the right pane, you can click the three-dot menu above your headphones and select Remove.

3. Download the Video Again

If you have downloaded a corrupt video from the web, it may not play sound on your Windows PC. You should download the same video on a high-speed network and try playing it again.

4. Use Third-Party Video Players

Although the default video player is quite capable, it may not work well with unusual video types. If there is no sound when playing videos on a Windows laptop, use a third-party player.

There are dozens of video players out there. Among them, VLC is the top free option for Windows users. It’s open-source, feature-rich, and works well with most video types. You can use the link below to download and install VLC on Windows.

Step 1: Press Windows + E keyboard shortcut to open the File Explorer.

Step 2: Browse to the location of the video, right-click on it and expand the Open with menu. Select VLC and Windows will open the video in the VLC media player.  

play video with VLC on Windows

5. Run Sound Troubleshooter

Windows comes with a sound troubleshooter to fix audio-related issues. Here’s how you can use it.

Step 1: Press Windows + I keyboard shortcut to open the Settings app.

Step 2: Select System from the left sidebar and Troubleshoot from the right pane.

troubleshoot on Windows

Step 3: Click Other troubleshooters.

run other troubleshooter on Windows

Step 4: Click the Run button next to Audio to run its dedicated troubleshooter and follow the on-screen instructions.

run audio troubleshooter on Windows

After you run the audio troubleshooter, play any video to test if works without any hiccups with the sound.

6. Check Speakers

While the built-in laptop and monitor speakers improve with each iteration, nothing comes close to a dedicated speaker setup. If you prefer external speakers, recheck the cable connection and make sure there aren’t any loose ends on either side.

If you use wireless speakers, check the Bluetooth connectivity on your desktop. You can read our dedicated post to fix Bluetooth issues on Windows 11.

7. Change the Audio Device

If you have selected an incorrect audio output device, video sound may not work on your PC.

Step 1: Click the volume button on the Windows taskbar.

Step 2: Select a sound output.

sound output on Windows

Step 3: Select a relevant device.

select sound output on Windows

8. Reinstall Audio Drivers

Outdated audio drivers can lead to issues like ‘video sound not working’ on Windows.

Step 1: Right-click on Windows key and select the Device Manager from the Power User menu.

open device manager menu on Windows

Step 2: Expand ‘Sound, video and game controllers.’ Right-click on the audio device.

Step 3: Select ‘Uninstall device’ and confirm your decision.

uninstall sound drivers on windows

Restart the PC, and the system downloads the required audio drivers during reboot.

9. Disable Audio Enhancements

Microsoft recommends disabling any audio enhancements for the default speakers to fix audio issues.

Step 1: Press Windows + I keyboard shortcut to open the Settings app and select System from the left sidebar. Click Sound from the right pane.

open sound menu on WIndows

Step 2: Under the Output section, choose your preferred speakers.

select default speakers on Windows

Step 3: Select Audio Enhancements and turn it off.

turn off audio enhancements

You may disable Spatial audio from the same menu. You can also reset all your audio settings on Windows.

10. Download Optional Updates

Do you face sound issues in videos after installing a Windows update? Microsoft recommends installing optional updates whenever a core part of the system breaks.

Step 1: Press Windows + I keyboard shortcut to open the Settings app and click Windows Update from the left sidebar

Step 2: Select Advanced options.

open advanced options on Windows

Step 3: Expand Optional updates and install pending updates from the following menu.

download optional updates on Windows

If you face issues downloading optional updates, check our dedicated post to fix the problem.

Volume Up

Streaming sites like YouTube, Netflix, Hulu, Prime Video, etc., have a dedicated volume menu. If you are facing sound issues in such apps, increase the volume. You should also check hardware damage for your connected speakers. Do let us know the trick that worked for you.

Last updated on 19 April, 2023

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