5 Best Ways to Fix Win­dows 10 Trou­bleshoot­er Not Working

Eunice Njuguna

Windows 10 packs a Troubleshooter to help you fix most of the system-level problems easily. For the most part, the Windows troubleshooter saves a lot of time by solving technical errors. But once in a while, the troubleshooter may fail. If Windows troubleshooter is not working on your computer, here are a few fixes you can try.

Fix Troubleshooter Not Working

Issues with the Windows troubleshooter may appear in various ways.

  • The Windows troubleshooter does not work at all.
  • The Windows troubleshooter gets stuck.
  • An error 0x80300113 pops out while troubleshooting.
  • The message 'an issue is preventing the troubleshooter from starting 0x80070002/0x8e5e0247' appears.
  • The error 0x803c010b pops up while troubleshooting.

Luckily, the solutions we've shared in this article will resolve either of these problems.

    1. Start and Set Cryptographic Services to Automatic

    If the cryptographic has stopped or isn't running in the background, it's likely that your troubleshooter won't work. The changes may be caused by a broken application or simply a Windows error that failed to clear. Either way, starting the cryptographic services by running the service manager is the best way to resolve the problem. Follow this process to restart the service.

    Step 1: Press Windows + R key, type services.msc in the dialog box, and click Enter.

    Run Service Manager Windows

    Step 2: Scroll down and locate the Cryptographic services and double-click on it.

    Run Cryptographic Services Windows 10

    Step 3: Navigate to the Startup type and set it to Automatic. Also, confirm that the Service status is running. If it isn't, press the Start button and this should get things rolling. Complete this process by pressing OK and Apply to save current changes.

    Set Cryptographic Services Automatic Windows 10

    2. Boot Your Device in Safe Mode

    Often, booting your device in safe mode can fix the problem. Safe mode enables you to operate with fewer applications and this boosts the performance of your device. To boot your device in safe mode, follow these steps.

    Step 1: Click on the Windows icons and select Settings.

    Window 10 Settings

    Step 2: Scroll down to the Update and Security option and click on it.

    Windows Settings Update and Security

    Step 3: Move to the left-hand side of the screen and press Recovery option.

    Windows Settings Recovery Option

    Step 4: Locate the Advanced startup option and press Restart now.

    Windows Settings Recovery Option Restart

    Step 5: Choose the Troubleshooting tab to open Advanced options.

    Restore PC Troubleshoot Option

    Step 6: Under Advanced options, press Startup settings.

    Troubleshooting Advanced Options Windows 10

    Step 7: On the next window, hit the Restart button.

    Restart to Enable Safe Mode

    Step 8: Press F5 to enable safe mode with networking.

    Enable Safe Mode with Networking

    Attempt running the troubleshooter on safe mode and see if the issue is fixed.

    3. Confirm if the Environment Variables Are Well Set

    If there are issues with the TEMP and TMP variables on your computer, then your programs may not know where to install, store, or find files. This may lead to the stopping or even crushing of the troubleshooter. To fix the problem, ensure the environment variables are well set.

    Step 1: Navigate to the Windows search bar and type Control panel

    Control Panel Windows 10

    Step 2: Type environment on Control panel's search bar to open the Environment variables window.

    Control Panel Environment Variable Search

    Step 3: Click on 'Edit the system environment variables' to check if the value of TEMP and TMP is set.

    Edit Environment Variable Windows 10

    Step 4: Press Environment variables on the System properties windows.

    Environment Variables System Properties

    Step 5: If either of the variables isn't set, click on it and press the Edit button.

    Edit TEMP Environment Variable Windows 10

    Step 6: Type C:\Temp in the Variable value box and press OK. Repeat the process for the other variables and this should resolve the troubleshooting problem.

    Save Environment Variable Windows 10

    4. Use the Command Prompt to Clear the DNS Cache

    Flushing the DNS can help resolve accessibility issues with the troubleshooter. Here's how you can run the command prompt.

    Step 1: Locate the Windows search bar, type cmd, and choose to run as administrator.

    Cmd command

    Step 2: Type ipconfig /flushdns to begin flushing the DNS.

    Flush DNS COMMAND

    Once the process is complete, reboot your device and try running the troubleshooter.

    5. Perform System Restore

    To ensure problematic files affecting the troubleshooter are fixed, perform a system restore. A system restore will revert your device to a phase before the error and have fewer problems. Here's how you can restore your system.

    Step 1: Press Windows + S key, open Control panel, type restore in the search bar, and click on Create a restore point.

    Restore Control Panel

    Step 2: On the System properties window click on System restore if it .

    Control Panel System Properties

    Step 3: On the next window, hit Next and if there's a restore point available, click the 'Show more restore points' option. You can then select your preferred restore points and follow the prompts on your screen to complete the process.

    Alternatively, you can choose to reset your PC to factory settings. Here's how you can do it.

    Step 1: Move to Settings, select Update and Security, and click Recovery.

    Windows Settings Recovery Option

    Step 2: Click on the Get started option on the right-hand pane, and the next window will grant you the option to reset your PC by removing everything or keeping some files. Choose what you'd like to do, and your system will be reset.

    Reset PC Options Windows 10

    Fixing the Troubleshooter

    The solutions mentioned above should help fix issues with the troubleshooter. You may have to try one or all of the choices for the application to work. Having your troubleshooter working again generally improves the performance of your other applications.


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