5 Fixes for X (Twitter) Videos Not Playing on iPhone and Android

Quick Tips

• If the video is restricted and unavailable in your region – X can’t play it.
• Enabling autoplay for videos on X plays the video as it appears when you scroll through your feed.
• When you disable media previews, you will only see a link to the video and not a visual. This may lead you to believe that the app can’t play videos; therefore, enable Media Previews on X.

Basic Fixes

• Check network connection: If there’s a problem with your Wi-Fi or cellular connection, X may be unable to play the video.
• Check if the video is restricted in your region: If the video isn’t available in your region, you can’t play it.
• Restart X: Close the app and open it again to see if it fixes the issue.
• Check if X is down: If X is facing downtime, wait for the services to be restored.
• Update X: Update the app on your iPhone or Android device for a bug-free experience.

Fix 1: Enable Autoplay

Enabling autoplay for videos on X plays the video as it appears when you scroll through your feed.

Step 1: Tap on the profile picture icon. Select Settings and Support and tap on Settings and Privacy in the dropdown menu.

Step 2: Select Accessibility, Display, and Languages. Then, select Data usage.

Step 3: Select Video autoplay, and enable autoplay by selecting the relevant option – whether you want to autoplay videos on the cellular network and Wi-Fi or only Wi-Fi.

Also Read: How to fix X (Twitter) stuck on the loading screen.

Fix 2: Disable Data Saver

The data saver option helps you save some data on X (Twitter), but at the same time, this feature is responsible for videos and images not loading within the app.

Step 1: In Twitter settings, select Accessibility, display, and Languages and tap on Data usage.

Step 2: Turn off the toggle for Data saver.

Fix 3: Enable Media Previews

When you disable media preview on X, you can’t see a visual preview of the image or the video. Instead, you will be shown a link to it. This may lead you to believe that the app is facing an issue playing videos.

Step 1: Inside Twitter settings, tap on Accessibility, Display, and Sound.

Step 2: Select Display and sound and turn on the toggle for Media previews.

Also Read: How to fix sound not working on Twitter (X)

Fix 4: Check the Network Settings on Your Device

Check if you have disabled cellular data access for X. If yes, the app can’t connect to the internet via mobile data.

On iPhone

Open the Settings app > Cellular > scroll down to find X and turn on the toggle.

On Android

Step 1: Long-press on the X app icon > tap on the info icon. Scroll down to find Restrict data usage.

Step 2: Ensure both boxes are selected. This means X can access the internet via Wi-Fi and cellular data without restrictions.

Also Read: How to fix X (Twitter) search not working

Fix 5: Clear Cache

Accumulated cache and junk files can cause problems in an application. Clearing it from X can help you resolve the issues with video.

On Android

Tap and hold the X app icon > select app info > tap on Clear data > Clear cache.

On iPhone

Offloading an application on your iPhone removes temporary data, including cache and junk files. However, it maintains all the other essential data, such as your sign-in information, in-app purchases, etc.

Step 1: On your iPhone, go to Settings > General > tap on iPhone Storage.

Step 2: Scroll down, select the X app, and tap on Offload App. Tap on the Offload App once again to confirm.

Step 3: Now, tap on Reinstall App.