Basic Fixes:
- Restart TV: A restart can often fix most temporary glitches with your TV’s operating system. Keep pressing the power button on your TV remote and select Restart when prompted. Once done, reconnect your Roku device and try using it again.
- Try another HDMI port on your TV: Most modern TVs have multiple HDMI ports. If your Roku device is not interfacing with a specific HDMI port, unplug it and try another port to establish a successful connection.
- Look for physical damage: As with most electronic devices, your Roku streaming box may not properly connect to a TV if it’s significantly damaged. Inspect the device for any physical damage and try again.
Fix 1: Use a Powerful Adapter
To connect your Roku to a TV, use a high-quality, powerful adapter. If you have the following Roku devices, connect your Roku cable directly to the TV’s USB port.
- Roku Express
- Roku Express 4K
- Roku Premiere (except for the 2016 model)
- Roku Streaming Stick+
- Roku Streaming Stick 4K
Please note that some TVs may not support charging over USB ports. If you have one such television at home, you must use the bundled power adapter.
Fix 2: Reboot Roku Using Remote
If your Roku streaming service is frozen or showing a black screen, reboot it using the supplied remote.
Step 1: Press the home button on your Roku remote five times.
Step 2: Press the up arrow key once.
Step 3: Press the rewind button twice. Then, press the fast-forward button twice.

Your Roku will reboot, although it may take a few seconds to appear on your TV.
Fix 3: Check Network Connection
Roku requires an active internet connection to work as expected. If you have a network connectivity issue at home or office, it may mess up your Roku setup. Ensure a fast Wi-Fi network, or invest in one of the ethernet adapters and try again.

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Last updated on 26 July, 2024
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Tried to hook Roku up today to no avail.