Basic Fixes
- Check for Netflix app support: Newer versions of the Netflix app don’t run properly on older Android TV models that have stopped receiving software updates.
- Log in again to your account: You can sign in again to your account to reload all the app contents.
- Force stop and relaunch the Play Store: Long-press the Netflix app icon > App Info > Force Stop.
- Update Android TV OS version: Open Settings > System > About > Software Update.
- Sideload app: You can choose to sideload the Netflix app on your Android TV to enjoy a similar viewing experience.
Fix 1: Clear Play Store Cache
The Google Play Store Cache saves all of your information and preferences on your Android TV. If you can’t find Netflix in Play Store on your Android TV, you can try clearing the Play Store Cache. This will remove all the Play Store data from your Android TV, and you will have to log in again to your Google account.
Open Settings > Apps > Show all apps > Google Play Store > Clear cache.
Fix 2: Reset Android TV
Like your other devices, you can reset your Android TV if you face any software or app-related issues. The only caveat is that you will have to log in again to your Google account and reinstall all the apps. But this is an effective solution if the Netflix app has disappeared from Play Store on your Android TV.
Open Settings > System > Reset.
Fix 3: Install Netflix Using Your Phone or PC
Another hack if resetting did not help is installing the app using Google Play Store on your phone or PC. Simply head to Play Store > Sign in > Apps > Netflix > Install on more devices > Choose your Android TV.
Tip: Refer to our post if your Android TV has ever gotten stuck at the loading screen.
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Last updated on 06 August, 2024
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Netflix was showing on my Brumh smart tv and when we reset the TV, Netflix app disappeared and it’s not found on the Google play store. When we tried to reinstall Netflix,it did not install.