Fix: Microsoft Office Stuck on Getting Things Ready on Windows 11

Basic Fix 

• Close other programs: This may be necessary, especially since other running programs may interfere with installation. Once closed, verify if the installation works.

Fix 1: Run the Installer With Administrative Rights

Many applications, including Microsoft Office, require administrative permissions to complete the installation. Without them, you are prone to various issues, including a stuck installation. So, launch the Microsoft Office installer with administrative rights and check if it resolves the error.

To do that, right-click the Microsoft Office installer and choose Run as administrator.

Fix 2: Delete the Office Registry Entry and Retry the Installation

If you have an old installation that was not properly uninstalled, it may conflict with the new one. To fix this, delete the Office registry key. Follow the steps below.

Step 1: Press Windows + I to open the Run dialog, type regedit, and hit Enter.

Step 2: Navigate to the path below.

Computer\HKEY_CURRENT_USER\Software\Microsoft\Office

Step 3: Right-click Office > click the Delete option.

Step 4: Retry the installation.

Fix 3: Ensure Firewall Is Not Blocking the Installation

If you have a restrictive firewall or antivirus software, it may be blocking your installation. The only way around this is to let the app go through the firewall or temporarily disable your antivirus or firewall.

Once disabled, retry the installation. Once the installation is complete, remember to re-enable the antivirus or firewall.

Fix 4: Use the Microsoft Support and Recovery Tool

Microsoft Support and Recovery Tool is a dedicated tool by Microsoft that scans and offers the best solution for any Office problem. You can download it and follow the steps below to install and use it.

Step 1: Open the downloaded folder and double-click on SaraSetup file.

Step 2: Choose Office & Office Apps and click Next. 

Step 3: Select the problem you’re facing and click Next. 

Step 4: Follow the on-screen instructions. The Microsoft Support and Recovery Tool will scan your computer and suggest fixes that might help you fix the installation error.