4 Ways to Fix iPhone Not Receiving Emails

Quick Tips

• Open Settings and tap on Mail > enable the Mobile Data toggle.
• Go to Mail app settings > Accounts > Fetch New Data > turn on the toggle for Push.
• Remove the relevant mail account. Re-add it and wait for the account data to sync. Then, check again.

Basic Fixes:

• Manually refresh the email inbox: Open the Mail app on your iPhone and swipe down from the top to refresh the inbox. Then, check and see if the recently received emails are visible.
• Check spam/junk folder: If the Mail app accidentally marked the relevant emails as spam, they will not be visible in the main inbox. So, check the spam or junk folder for the relevant emails.
• Update the Mail app: The Mail app is part of iOS software on iPhones. The company frequently releases new updates to add features and fix bugs, like the iPhone not receiving emails. So, check and install the latest software updates for your iPhone.
• Reinstall the Mail app: Apple finally lets you delete default apps on your iPhone. So, if you can’t see your emails, uninstall the Mail app from your iPhone. Then, reinstall it from the App Store, sign in again, and check if your emails are visible.

Fix 1: Enable the Mobile Data Access

If you have denied mobile data access to the default Mail app, your iPhone won’t receive new emails. You must make the necessary changes from the Settings menu. Here’s how to enable it on your iPhone.

Step 1: Open Settings and tap on Mail. Enable the Mobile Data toggle.

Fix 2: Check Syncing Settings for Inbox

You can select push to receive new emails, fetch to refresh new emails at a fixed interval, or manually receive new emails. You should ideally choose the Push option. If it’s unavailable, use the fetch function and set a short interval frequency to receive new emails. Here’s how to ensure the correct sync setting is selected.

Step 1: Open Settings and tap on Mail. Tap on Accounts.

Step 2: Select Fetch New Data and turn on the toggle for Push.

Select the same for all your email accounts. If Push isn’t available in an email provider, select Fetch.

Fix 3: Remove the Account and Add It Again

Did you change your Gmail or Outlook account password? You must re-authenticate your account with a new password to start getting emails. If that doesn’t help, remove the account and add it again. Here’s how to do it.

Step 1: Open Settings → Mail → Accounts. Tap on the relevant account.

Step 2: Select Delete Account and confirm your decision.

Step 3: Then, return to the Accounts page and select Add Account.

Enter the correct login details and wait for your emails to finish syncing. You can also check our guide if certain emails have disappeared from the Mail app on your iPhone.

Fix 4: Check Mail Notification Settings

You’ll need to check the notification settings for the Mail app on your iPhone. If you have denied the permission, you will continue to receive new emails in the background but won’t receive any alerts about them. Follow the steps below to enable and customize Mail notifications.

Step 1: Open Settings → Mail. Select Notifications.

Step 2: Enable the Allow Notifications toggle.

Step 3: Tap on Customize Notifications and set all accounts to Immediate Delivery.

This will ensure the Mail app immediately notifies you of any recent emails so that you never miss another important email on your iPhone.