Try Basic Fixes
- Remove conflicting apps: At times, running multiple health or fitness apps on your iPhone can result in conflicts and prevent the Health app from tracking your steps or other activities. So, remove any third-party health or fitness apps from your iPhone.
- Install iOS updates: It’s always a good idea to keep your iPhone updated to the latest iOS version. If the problem is caused by a bug, installing pending updates should help.
Fix 1: Enable Fitness Tracking Permission
The Health app on your iPhone requires Fitness Tracking permission to count your steps. If you have inadvertently disabled this permission for the Health app, it will fail to count your steps. Here’s how to enable it.
Step 1: Open the Settings app on your iPhone.
Step 2: Scroll down to tap on Privacy & Security and select Motion & Fitness from the following screen.
Step 3: Enable the toggles next to Fitness Tracking and the Health app.
Fix 2: Disable Low Power Mode
Enabling Low Power Mode allows your iPhone to restrict various background activities to reduce power consumption. This can cause the Health app’s step counter to stop working on your iPhone. Hence, it’s best to disable Low Power Mode when you don’t need it. To do so, open the Settings app and tap on Battery. Then, disable the toggle next to Low Power Mode.
Fix 3: Enable Motion Calibration
The Health app relies on your iPhone’s accelerometer to measure your steps and the distance you travel. However, if this sensor has an issue, you might need to recalibrate it. Here’s how to do it.
Step 1: Open the Settings app on your iPhone.
Step 2: Tap on Privacy & Security and select Location Services from the following menu.
Step 3: Scroll down to select System Services and enable the toggle next to Motion Calibration & Distance.
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Last updated on 15 July, 2024
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