Before you begin, try to restart the Google Maps app and your smartphone. Further, update the app to the latest version from the Play Store or App Store.
Fix 1: Double Check Auto Rotate Option on your Smartphone
You may have accidentally disabled the auto-rotate toggle on your smartphone – therefore, ensure that it is enabled before you try to fix the orientation of Google Maps.
Open the control center on your device, and enable the toggle for Auto Rotate on Android. On iPhone, however, you need to disable the orientation lock to enable auto-rotate for apps.
If you are facing any problems doing so, you can read a guide that we published earlier :

Fix 2: Clear Cache
The cache is the temporary application data stored within the local storage of your device. This helps the app to load elements quickly.
However, when many cache files accumulate, a few files may get corrupted and execute some bugs. Therefore, Google Maps may be affected by the cache, and clearing it might help you use the app with auto-rotate without an issue.
On Android
Open Settings > Apps > Maps > Storage Usage and tap Clear cache.



On iPhone
Offloading an app, and re-installing it clears the cache on iPhone.
Open Settings > General > Storage > Google Maps. Tap on Offload App, and then Re-install the app.



Fix 3: Reset Device
As a last resort, you can try resetting your smartphone. Once you do this, all the configurations will return to their default states.
On iPhone
Step 1: Open Settings > General > Transfer or Reset iPhone.
Step 2: Select Reset > Reset All Settings.



Also Read: How to reset your iPhone and what happens when you do it
On Android
Step 1: Open Settings > Back up and Reset > Reset Phone.
Step 2: Select Reset all settings.



Note: When you reset all settings on your device, all preferences and configurations will be reset. You will need to enter the password and connect to your Wi-Fi network again.
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Last updated on 26 August, 2024
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