How to Fix Discord Profile Theme and Other Changes Not Saving

Basic Fixes

• Check your network connection: Ensure your device has a good internet connection. I recommend an internet speed of at least 3 Mbps to use Discord without errors.
• Verify Nitro subscription: Profile themes are Nitro subscription perks in Discord. Ensure your Nitro subscription is active and hasn’t expired. Head to the Discord app on your PC, click the Gear icon next to your username, and select Subscriptions to check it.
• Apply a different theme: The profile theme you’re trying to apply may not be compatible with your Discord app version. Switch to a different theme and try saving changes.
• Avoid saving many changes at once: Changing and saving multiple settings at once may malfunction the Discord app. Try saving changes one at a time.
• Restart Discord: Press the Ctrl + Shift + Esc shortcut to open Task Manager, select Discord, and click End task followed by reopening Discord. On the Phone, swipe up from the bottom screen to switch apps, and slide up the Discord app card to force close it. Reopen the Discord app.
• Update or reinstall the Discord app: Open your device’s respective app store (e.g. Microsoft Store, Google Play Store, or Apple App Store), search Discord, and select Update (if available). Alternatively, uninstall the app and install it afresh.
• Submit a bug report: Access the Discord Support Form in a new tab on your browser, select Bug Reporting under ‘What can we help you with?’, and fill in all the necessary details. Click Submit to send it.

Fix 1: Manually Change the Discord Profile Theme

If you’re facing a ‘there was a problem updating your account’ error while customizing your profile in Discord, try changing the profile theme manually.

Note: Profile Theme and other customization options are only available with a Discord Nitro subscription.

On PC

Step 1: Open the Discord app and click the Gear icon at the bottom left to open User Settings.

Step 2: Go to Profiles from the left sidebar and click Primary and Accent colors under ‘Profile Theme’ to update your appearance. Additionally, you can customize your Discord profile with a new Banner, Animated Avatar, Decoration, and Profile Effects.

On Phone

Step 1: Open the Discord app, select the You tab from the bottom right, and tap Edit Profile.

Step 2: Tap Primary and Accent colors under ‘Profile Theme’ to personalize your account and save changes.

Fix 2: Clear the Discord App Cache (Android)

A corrupt app cache can malfunction the Discord app on Android, preventing you from saving profile themes and other changes. Clear it manually from the Discord app info to restore normalcy.

Long-tap the Discord app icon to open App info, select Storage and cache, and tap Clear cache. Reopen the Discord app and retry saving new changes.

Fix 3: Disable Hardware Acceleration in Discord (PC)

Hardware acceleration in Discord improves the app’s performance. However, an issue with the feature can break the Discord app, failing to save the profile theme and other changes. Disable it under Discord app settings and retry saving changes.

Step 1: Click the Gear icon at the bottom left of the Discord app to open User Settings.

Step 2: Select Advanced from the left sidebar, and toggle off Hardware Acceleration.

Fix 4: Reauthenticate Your Discord Account

Lastly, account authentication issues can often halt saving profile changes in the Discord app. Sign out and log back in to resolve the issue.

On PC

Step 1: Open User Settings from the Gear icon in the Discord app.

Step 2: Scroll down the left sidebar and click Log Out. Confirm using Log Out when prompted and type your account credentials under Login to sign back in.

On Phone

Step 1: Open the Discord app, select the You tab from the bottom right, and tap the Gear icon.

Step 2: Scroll down to the bottom and tap Log Out. Select Log Out when prompted to confirm it. Once logged out, tap Login and type your account credentials to log back into Discord.