4 Fixes for Can’t Join Roblox Games

Quick Tips

• If you can’t join or play specific Roblox games, ensure there are no restrictions applied to your Roblox account.
• Verify that your phone or computer is set to the correct date and time, and clear the Roblox cache.
• If nothing works, you may need to uninstall and reinstall Roblox on your device.

Try Basic Fixes

• Check if your Roblox account is banned: Roblox may suspend your account for a certain time and restrict your access to games if you violate its Community Standards. If this happens, you’ll usually see a message that says “Banned for X days,” where X is the number of days. In that case, you will have to wait until the ban period is over. You can also contact Roblox if you believe the decision was unfair.
• Check Roblox server status: Server-related issues can sometimes prevent you from joining certain Robox games on your computer or mobile. Visit Roblox’s service status page to check if there’s a server outage.

Fix 1: Check Allowed Experiences Settings for Your Account

Roblox allows parents to manage their children’s accounts and restrict their access to games that may be inappropriate. If you can’t join or play specific Roblox games, you need to first review these settings and make sure they are configured correctly.

Step 1: Open Roblox on your computer or head to Roblox’s website. Click the three horizontal dots on the left sidebar and select Settings.

Step 2: Click on Privacy.

Step 3: Turn off the toggle next to Account Restrictions are enabled.

Step 4: Click the Parental Controls tab in the left pane. Under the Allowed Experiences section, select the appropriate age guideline. Select All Ages (Suitable for everyone) if you are an adult.

Note: If your Roblox account is under parental control, you will need to ask your parent to enter their PIN to make changes to your account.

Fix 2: Correct Date and Time

Setting your computer or phone to an incorrect date or time can cause Roblox games to get stuck on the joining server screen. To avoid such issues, it’s best to enable the automatic date and time feature on your computer.

Enable Automatic Date and Time on Windows

Step 1: Press the Windows key + I keyboard shortcut to open the Settings app. Navigate to the Time & language tab and click on Date & time.

Step 2: Turn on the toggle next to Set time automatically.

Enable Automatic Date and Time on Mac

Step 1: Click the time indicator on the top-right of the menu bar and select Open Date & Time Preferences.

Step 2: Under Date & Time, tick the Set date and time automatically checkbox. Then, use the drop-down menu to select the preferred time server.

Similarly, you can fix the wrong date or time on your Android or iPhone as well. After that, you can join and play Roblox games as before.

Fix 3: Clear Roblox Cache

Another reason why you may be unable to play games on Roblox is due to outdated or corrupted cache data. If that’s the case, clearing the Roblox app cache on your device should fix the problem.

Windows

Step 1: Press the Windows key + R keyboard shortcut to open the Run dialog box. Type %localappdata%\Temp in the Open field and press Enter.

Step 2: In the File Explorer window that opens, select the Roblox folder and click the trash icon at the top to delete it.

Mac

Step 1: Press the Shift + Command + G keyboard shortcut, type in ~/Library/Caches, and press Enter.

Step 2: Select the com.Roblox.Roblox folder and press the Delete key.

Android

Step 1: Long-press on the Roblox app icon on your phone and tap the info icon from the resulting menu.

Step 2: Go to Storage and tap the Clear cache option.

Fix 4: Reinstall Roblox or Try Another Browser

If you can’t join and play your favorite Roblox games even after clearing the cache, you can try reinstalling Roblox on your device. This will help remove any problematic app data and update the app to its most recent version.

If you are having trouble joining Roblox from a browser, try using another browser. If this solves your problem, one of your extensions or corrupted cache and cookies data on your previous browser should solve the problem.