Basic Fixes
- Check if Apple Music is down: Check the system status of Apple Music on this dashboard and check if you’re facing a problem with your Wi-Fi or cellular data.
- Restart Apple Music: Restarting the app can eliminate temporary bugs and glitches.
- Update iPhone: If a widespread bug is affecting Apple Music, issues will most likely be fixed in an iOS update.
Fix 1: Disable VPN
If you have changed the virtual network region using a VPN on your iPhone, there is a possibility that the song you are trying to play on Apple Music is not available in that region.
Step 1: Open the Settings app and select General.
Step 2: Tap on VPN & Device Management.
Step 3: Ensure that the status says Not Connected meaning you are not connected to a VPN service.



Fix 2: Check Cellular Data Access for Apple Music
If you are facing the error ‘This song is not available in your region’ on Apple Music while using mobile data only, check if the app can access cellular data.
Step 1: Open the Settings app and go to Mobile Data.
Step 3: Scroll down to find Music and ensure to turn on the toggle for the same.


Also Read: Fix ‘Could Not Activate Cellular Data Network’ error on iPhone
Fix 3: Download the Song
The error might only affect online playback but probably won’t cause a problem when you download the song.
Step 1: Tap on the three-dot icon next to the song you want to download.
Step 2: Tap on Download.


Fix 4: Sync Music Library Again
We’ve used this method to resolve this Apple Music regional unavailability error, and it helps.
Note: Doing this removes all the songs in your Apple Music library, including the downloaded songs.
Step 1: Open the Settings app on your iPhone.
Step 2: Tap on Music. Turn off the toggle for Sync Library and turn it back again.


Also Read: Fix Apple Music starts playing by itself on iPhone
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Last updated on 30 June, 2024
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The songs that are grayed out were burned on to my Mac with an external CD burner. Then added to Music and then synced to iPhone. Music 1.3.6.14 Ventura 13.6.9 iOS 17.6.1 It happens randomly to different Playlists after syncing the iPhone to the Mac. I no longer use Sync Library / iCloud which was causing other sync issues.