Basic Fixes
- Check Amazon server status: You can visit DownDetector to see if Amazon servers are working fine for your region.
- Check internet speeds: Similarly, check your internet speeds. If you have a dual-band router, we suggest switching to a 5GHz frequency band.
Fix 1: Check if Your TV Is HDCP-Compatible
HDCP (High-bandwidth Digital Content Protection) enables protection against possible copying of audio and video content on streaming platforms.
To stream content in 4K resolution and High Dynamic Range (HDR), check whether your Fire TV Stick 4K is connected to your TV or Monitor via an HDMI port that is HDCP 2.2 compliant. Visit the product page of your TV model and check the same.
Fix 2: Reset Your Fire TV Stick
This will remove all apps and preferences and restore your Fire TV Stick to default.
To reset it, press and hold the right and back buttons of your remote at the same time for at least 10 seconds or more. This will initiate the reset process. Follow the on-screen instructions to complete the process.
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Last updated on 03 July, 2024
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