Basic Fixes
- Use official accessories: If you aren’t using the original accessories with your Firestick, you might use an incompatible USB cable or adapter. This also includes replacing the HDMI cable and adapter.
- Disconnect other HDMI devices from your TV: Most TVs feature at least two HDMI ports. While you can hook multiple devices to the TV, sometimes other HDMI devices are responsible for restarting the Fire TV Stick.
- Update Fire TV OS: Open Settings > My Fire TV > System Update.
Fix 1: Turn off HDMI CEC Device Control
Did you know you could control your TV with your Fire TV Stick? That’s possible with the HDMI-CEC feature available on most new TVs. The feature lets you control your HDMI devices with a single remote. Quite cool, isn’t it? However, it could also be why Fire TV isn’t working properly.
If HDMI-CEC is enabled for your Fire TV Stick, try turning it off. Some users suggest that turning it off doesn’t restart their Fire TV Stick. That’s possible because when you enable the feature, the Fire TV Stick constantly tries to link with your TV or monitor.
Go to Fire TV Stick’s Settings > Display & Sound > HDMI CEC Device Control > Turn it off.

Restart your Fire Stick once and the problem should now be gone.
Fix 2: Clear App Cache and Data
Over time, the apps installed on your Fire TV Stick may accumulate a lot of cache and data. You can free up storage on the Fire TV stick to see if it helps with the situation. Even if you’ve sideloaded apps and some are not functioning properly, clearing the cache and data might help.
Go to Settings > select Applications > select the app for which you want to clear cache > hit Clear Cache. Repeat this for every app you want to clear the cache for.

Fix 3: Format the Fire TV Stick
If all the solutions mentioned above fail when the Fire TV Stick keeps restarting or is stuck in a reboot loop, the last option is to factory reset or soft reset it. While there are several ways to reset the Fire TV Stick, the easiest method is using the settings.
Note: Formatting your device will log you out from Fire TV Stick, delete the installed apps and downloaded data, and clear all custom settings.
Open Settings > My Fire TV > Reset to Factory Defaults > Follow the on-screen instructions.

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Last updated on 02 July, 2024
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