Basic Troubleshooting
- Check Instagram status – If Instagram servers are down, you can’t open the app, load the home feed, or post anything during the downtime. Search for Instagram on Downdetector to check its status. If there’s an issue, wait for Instagram to fix it.
- Try Safari Private mode – The trick allows you to identify if there is any issue with a corrupt cache or third-party extension in Safari. If it opens in incognito mode, refer to the method below to clear Safari’s cache.
- Turn off VPN – An active VPN connection on your iPhone, iPad, or Mac can cause issues with Instagram on Safari. You must disable the VPN on your device and try loading Instagram again.
Fix 1. Clear Website Data In Safari
You won’t want to use Instagram in Safari Private mode all the time, as it will ask for login details whenever you access Instagram. If Instagram is loading fine in the Private mode, clear your browsing history.
On Mac
Step 1: Launch Safari. From the top left, click the Safari menu.
Step 2: Select Settings from the context menu.

Step 3: Go to the Privacy tab at the top. Click the Manage Website Data button.

Step 4: Here, you can search for Instagram → Remove just its data. Or select Remove All to clear all cache.

On iPhone
Step 1: Open the Settings app and scroll down to tap Safari.
Step 2: Select Clear History and Website Data and confirm your decision.


Fix 2. Remove or Disable Safari Extensions
A third-party Safari extension may prevent you from loading Instagram on Mac, iPhone, or iPad. You must disable or remove unknown extensions from Safari. Here’s how.
On Mac
Step 1: Launch Safari on your Mac. Go to Safari menu → Settings.
Step 2: Select the Extensions tab from the top. Here,
- To Disable – Uncheck the box next to the extension from the left sidebar.
- To Uninstall – Select the extension from the list and click Uninstall.

On iPhone
Step 1: Head to Settings → Safari. Select Extensions from the options.
Step 2: Open any extension and disable it from the following menu.



Fix 3. Allow Instagram to See Your IP Address
If you’re using iCloud Private Relay, some websites like Instagram may not load properly. Available under iCloud+ or Apple One subscription, the feature hides your IP address and browsing activity in Safari and protects your internet traffic from prying eyes.
But before you take the strict step of disabling iCloud Private Relay (as shown in the next section), allow Instagram to temporarily see your IP Address (to see if that’s the issue). To do so,
- On iPhone – Go to Instagram’s web page on Safari. Tap the AA icon from the URL field and select Show IP Address.
- On Mac – Open Instagram on Safari. Click View from the top menu bar and select Reload and Show IP Address.
Note: The method will allow Instagram to see your IP address until you close the website or Safari tab.
Fix 4. Disable iCloud Private Relay
If you want to permanently or temporarily disable iCloud Private Relay for app websites, follow the steps below.
On Mac
Step 1: Click the Apple icon at the top left and open System Settings.
Step 2: Select your account from the sidebar. Go to iCloud from the right pane.

Step 3: Click Private Relay and disable it.

On iPhone
Step 1: Open the Settings app on your iPhone. Select your account from the top.
Step 2: Select iCloud.


Step 3: Open Private Relay and disable the Private Relay toggle.


After all the efforts, if Instagram still does not load in Safari, use another browser, such as Chrome or Microsoft Edge, to access your Instagram feed.
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Last updated on 30 August, 2024
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This solved my problem, thank you.
Private Relay solved my problem, Thks !