9 Best Fixes for Telegram Calls Not Connecting on Android and iPhone

You can connect with friends and family using Telegram calls on Android and iPhone. You can also create a phone number link on Telegram and share it to start a call. If your mobile network lacks signal strength, Telegram calls can be a savior.

While you can restrict voice calls and messages on Telegram from strangers, but the app may be useful in critical scenarios. Also, some users complain that they can’t use Telegram calls on their phones, whether they want to call someone or make group video calls on Telegram. Here’s how to fix Telegram calls not working on Android and iPhone.

1. Disable Less Data Use for Telegram Calls

The Telegram app allows you to limit data usage while taking voice or video calls. This is helpful, especially for mobile data users. But if Telegram calls are not working on your phone, here’s how to disable the feature.

Step 1: Open Telegram on your iPhone and Android.

Step 2: Tap on Settings at the bottom-right corner (iPhone).

For Android, tap the hamburger menu icon at the top-left corner and select Settings.

Step 3: Tap on Data and Storage.

Step 4: Check if ‘Use Less Data for Calls’ option is disabled on iPhone. If not, turn off the toggle next to the option to disable it.

On Android, tap on the ‘Use Less Data for Calls’ option and select Never from the pop-up.

After that, make a voice or video call from your Android or iPhone.

2. Disable Low Data Mode (Android)

To help you save data, your Android phone packs an option to limit data usage while using apps like Telegram. You can check if that feature is enabled, as it might be why Telegram calls are not connecting.

Step 1: Open the Settings app on your Android.

Step 2: Tap on Network and Internet.

Step 3: Tap on Data Saver.

Step 4: Turn off the toggle next to ‘Use Data Saver.’

Close the settings and then try making a call from Telegram.

3. Switch From Mobile Data to Wi-Fi

The first two solutions were helpful if you prefer using mobile data. But if your Telegram calls are still not connecting, we suggest switching to a stable Wi-Fi network. This will ensure better and stable internet speeds on Android and iPhone.

4. Switch to a 5GHz Frequency Band

Another great way to improve internet speeds on your phone is to connect to a 5GHz frequency band. If you have a dual-band router, sit closer to it and check your internet speed. This will give Android or iPhone better internet bandwidth and faster downloads than the 2.4GHz band.

5. Force Quit and Relaunch Telegram

At times, a stuck process like pending upload or download might cease an app like Telegram to function normally. You can stop any such processes that make Telegram sluggish or don’t let you use functions like making calls. Here’s how to force quit and relaunch Telegram.

For iPhone

Step 1: On your iPhone’s home screen, swipe up and hold to reveal background app windows.

Step 2: Swipe right and look for Telegram. Then tap and swipe up to remove the Telegram app.

Step 3: Relaunch the Telegram app to check if the problem is solved.

For Android

Step 1: Open the app drawer and long-press on the Telegram app icon and tap the ‘i’ icon.

Step 2: In the App Info menu, tap on Force Stop.

Step 3: Tap on Ok to confirm.

Close the App Info menu and relaunch the Telegram app to check if that helps.

 

6. Allow Unrestricted Data Usage (Android)

Another reason for Telegram calls not connecting might be the lack of unrestricted data usage permissions. This often is an issue when you turn on the data saving options while calls, especially video ones, consume more data. Here’s how to check for the Unrestricted Data Usage option.

Step 1: Long-press on the Telegram app icon and tap the ‘i’ icon.

Step 2: Scroll down and tap on ‘Mobile data and Wi-Fi’ in the App Info menu.

Step 3: Turn on the toggle next to ‘Unrestricted Data Usage.’

After this, turning on Low Data Mode or data saver won’t affect the Telegram app.

7. Turn Off Low Data Mode for Wi-Fi (iPhone)

If Telegram calls are still not connecting on your iPhone, you can check if Low Data Mode is disable for Wi-Fi network. Here’s how.

Step 1: Open the Settings app on your iPhone.

Step 2: Tap on Wi-Fi.

Step 3: Tap the ‘i’ icon next to your connected Wi-Fi network.

Step 4: Turn off the toggle next to ‘Low Data Mode’ to disable the feature.

Step 5: Close the Settings app and open Telegram to check if the problem is solved.

8. Check Camera and Microphone Permissions

Before moving to the last solution, check whether the Telegram app has the permission to use the Camera and Microphone on Android and iPhone. You can follow the steps:

For iPhone

Step 1: Open the Settings app on your iPhone.

Step 2: Scroll down and tap on Telegram.

Step 3: Check Camera and Microphone are enabled. If not, turn on the respective toggles to enable them.

Step 4: Close the Settings app and open Telegram to check if the problem is solved.

For Android

Step 1: Open the app drawer and long-press the Telegram app icon and tap the ‘i’ icon.

Step 2: Tap on Permissions.

Step 3: Tap on Camera and select ‘Allow Only While Using the App.’

Repeat the same step for Microphone.

Close the App Info menu and open Telegram to check if the problem is solved.

 

9. Update Telegram

It’s a good idea to update the Telegram app on your Android and iPhone. This will remove the bugs that might be causing issues with Telegram calls.

Attend Telegram Calls

Making voice and video calls using the Telegram app can be very convenient to speak with your friends and contacts. But when the calls are Making voice and video calls using the Telegram app can be very convenient for speaking with friends and contacts. But when the calls are not working, it’s a good idea to fix the issue. These solutions will help you connect with your loved ones using Telegram calls. If you no longer intend to chat or call a few people, read our post on how to delete Telegram contacts.

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Last updated on 03 January, 2023

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