6 Best Fixes for No Sound in Facebook Messenger Video Calls on iPhone and Android

Facebook Messenger lets you connect with your Facebook contacts like other messaging apps. You can exchange text messages and also get on a video call with your friends. You can switch to Facebook Messenger for video calls with your Facebook friends if you still haven’t exchanged your numbers.

But some users report of not getting sound in Facebook Messenger Video Calls on their phones. If you also face this issue with video calling, here are some solutions to fix no sound in Facebook Messenger video calls on iPhone and Android.

1. Check Audio Output Source for Video Calls in Messenger App

If you are having problems with Messenger video call sound, you need to check the audio output source for the app on your iPhone or Android. You can change the output source to your phone speaker or Bluetooth earphones if you have connected them.

Step 1: Open Facebook Messenger on your iPhone or Android. The steps for this solution remain the same for both platforms.

Step 2: Start a video call with your contact.

Step 3: Tap on the three horizontal dots at the top-right corner.

Step 4: Tap on Call Settings.

Step 5: Select Audio Output.

Step 6: Select the correct source and check if the problem gets solved.

2. Check Microphone Permissions

If there is still no sound in Facebook Messenger video calls on your Android or iPhone, you need to check the Microphone permissions for the app on your device.

On iPhone

Step 1: Open the Settings app on your iPhone.

Step 2: Scroll down and tap on Messenger.

Step 3: Tap the toggle next to Microphone to enable the access.

Step 4: Close Settings and open Messenger to check if the problem is solved.

On Android

Step 1: Long-press the Messenger icon and tap on App Info.

Step 2: Tap on Permissions.

Step 3: Select Microphone.

Step 4: Ensure that Microphone usage is enabled for the Messenger app.

Step 5: Close App Info and open Messenger to check if the problem is solved.

3. Check the Volume Levels of Your Phone

This sounds very basic but is one of the most common reasons for not getting sound in Facebook Messenger Video Calls. You may have reduced the volume levels previously on your iPhone or Android to avoid any annoyance from notifications or calls. Press the volume buttons to change the levels and see if the problem gets solved.

4. Disable Silent Mode

Silent Mode on your iPhone and Android lets you zone out of notifications to focus on something more important. But in this case, we suggest disabling Silent Mode on your device for Facebook Messenger call sounds to work properly.

On iPhone

To disable Silent Mode, move the switch on the top-left side of your iPhone and switch to Ringer mode. Then follow these steps to check the volume levels.

Step 1: Open Settings on your iPhone.

Step 2: Tap on Sound and Haptics.

Step 3: Drag the Volume slider to increase the levels.

Step 4: Close Settings and open Messenger to check if the problem is solved.

On Android

Step 1: Press any of the volume buttons to show the volume level slider on the left side.

Step 2: Tap on the Silent Mode icon.

Step 3: Select Ringer Mode.

Step 4: Open Facebook Messenger and check if the problem is solved.

5. Force Quit and Relaunch Facebook Messenger

If the problem persists, you can try to force quit and relaunch Facebook Messenger on your iPhone or Android.

On iPhone

Step 1: On the Home Screen, swipe up and hold to reveal the background app windows.

Step 2: Swipe right to look for Facebook Messenger. Then swipe up to remove the app.

Step 3: Relaunch Facebook Messenger to check if the problem is solved.

On Android

Step 1: Long-press the Messenger app icon to open App Info.

Step 2: Tap on Force Stop.

Step 3: Tap on Ok to confirm.

Step 4: Close App Info and open Messenger to check if the problem is solved.

6. Update Facebook Messenger App

If you are still facing problems with Messenger video call sound, the last resort is to update the version of the app on your iPhone or Android.

Update Messenger on Android

Update Messenger on iPhone

Make Video Calls on Messenger

These solutions will help to resolve the issue of no sound in Facebook Messenger video calls on Android and iPhone. You can also read our post if the Facebook Messenger notification sound is not working.