Common Fixes
- Force restart your iPhone: Press and quickly release Volume Up, followed by the Volume Down buttons. Hold the Side button and release it when the Apple logo appears.
- Enable and disable the Airplane Mode: Open the Settings app > toggle on the Airplane Mode > wait a few seconds > turn it off.
- Press the Power button: Press and quickly release it to see the incoming call screen.
- Eject and insert SIM card: If you use a physical SIM card, eject it using a SIM ejector pin. Clean it thoroughly and reinsert it.
- Disable Do Not Disturb: Swipe down from the top-right screen corner to open the Control Center > select Focus > tap Do Not Disturb to disable it.
- Free up the iPhone storage: Inspect your device storage under Settings > General > iPhone Storage > uninstall unnecessary apps to reclaim the free space.
- Install pending carrier settings update: Head to Settings > General > About to check new carrier settings update and tap Update when prompted.
- Update your iPhone: Open iPhone settings > select General > tap Software Update to update your iPhone.
Fix 1: Disable Call Forwarding
If you’ve pre-configured call forwarding, incoming calls will divert to the device with the set number instead of arriving on your iPhone. Disabling it manually should resolve the problem.
Step 1: Open the Settings app > select Phone > tap Call Forwarding.
Step 2: Toggle off Call Forwarding.
Fix 2: Disable Wi-Fi Calling
While Wi-Fi calling is designed to enhance the calling experience, issues with the feature can prevent you from attending incoming calls on your iPhone. Turn it off to restore normal functionality.
Select Phone under iPhone settings > tap Wi-Fi Calling > toggle off Wi-Fi Calling on This iPhone.
Fix 3: Reset Network Settings on iPhone
Lastly, if nothing works, reset your iPhone network settings to remove incorrect configurations that might be creating issues in answering calls.
Step 1: Open the Settings app > select General > tap on Transfer or Reset iPhone.
Step 2: Select Reset and tap Reset Network Settings. Enter your passcode when prompted to confirm the action.
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Last updated on 11 July, 2024
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