4 Ways to Fix Word Keeps Crashing on Windows

Quick Tips

• Go to Settings > Apps > Apps and Features, find MS Office, and click on the menu icon, go to Modify and Repair the program.
• In MS Word, go to File > Account and check for any available updates for the program.
• Close unwanted apps and programs on your PC to free up memory and provide MS Word with adequate resources.

Basic Fixes

• Restart PC: Restart your PC to eliminate any temporary bugs and glitches.
• Close unwanted apps: Close unwanted apps to free up RAM/memory on your PC, and provide MS Word with adequate resources.
• Check storage space: If you have used up nearly all of your storage space on your Windows PC, it might cause a bottleneck and a few apps might be rendered slow with a lot of performance issues.
• Run SFC scan: To fix corrupted system files, you can run an SFC scan on your PC.

Fix 1: Disable Add-Ins in Word

Microsoft Word may sometimes crash due to installed add-ins. If after restarting the PC, the app keeps crashing, then you can disable add-ins using the following steps:

Step 1: At the top-left of the Word window, click on File.

Step 2: Select Options from the new menu.

Step 3: Click on Add-ins.

Step 4: On the drop-down menu beside the Manage tab, select COM Add-Ins and click on Go.

Step 5: On the new dialog box, uncheck all the boxes beside the add-ins in Word and click on OK.

Step 6: Close Word and restart your PC.

Fix 2: Run Office Repair Tool

Repairing Microsoft Office is quite an efficient solution to solve a majority of issues affecting the user experience. This could help fix the issue of Word closing unexpectedly.

Step 1: Search and open the Settings app from the start menu.

Step 2: Click on Apps in the sidebar. Select Apps & features.

Step 3: Scroll down to find Microsoft Office and click on the three dots next to it. Click on Modify.

Step 4: Use either of the options to repair Microsoft Office and click on Repair. You will be able to repair and fix the issues affecting it.

Fix 3: Update Microsoft Office

By keeping Microsoft Word up to date, you ensure that you have the latest improvements and optimizations, reducing the likelihood of encountering crashes or other problems.

Step 1: Click on File in Microsoft Word.

Step 2: Click on Account.

Step 3: Click on Update Options. Then, click on Update Now.

Wait for the update to download in the background.

Once the updates are installed, you will receive a confirmation for the same.

Fix 4: Uninstall Microsoft Office Updates

Sometimes, you may experience crashes in Microsoft Word after a recent Microsoft Office update. If you notice this, you can try to uninstall the update and check if it solves the problem.

Step 1: Open the Control Panel and select Programs and Features.

Step 2: On the left pane of the new window, select View Installed Updates.

Step 4: On the column titled Installed On, scroll through the new updates to identify the most recent installation.

Step 5: After identifying the latest update, click on the program/app to select the update. Click on Uninstall.

Step 6: You will receive a prompt asking you to confirm the uninstallation of the update, click on Yes.