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Top 4 Ways to Fix Instagram Not Sending a Security Code

Quick Tips
  • Double-check the phone number and email linked to your account.
  • Use the option to resend the security code.
  • Ensure you have the latest version of the Instagram app.

Preliminary Fixes

  • Check the Network Connection: A weak or unstable internet connection can prevent Instagram from sending security codes. If you are on Wi-Fi, try switching to mobile data to see if the problem persists.
  • Wait for Some Time: Sometimes, the delay might be due to high traffic or server issues on Instagram. It is advisable to wait for some time (10-15 min) before requesting a new code.
  • Check Spam Inbox: Sometimes, your email provider might mark the email containing the security code as spam.
  • Check Instagram Servers: Sometimes, the issue might be with Instagram’s servers and not on your end. Go to websites like Down Detector to see if other users report issues with Instagram.

Fix 1: Check Your Blocked Numbers List

This trick has worked wonders for several Instagram users. You or your phone system may have blocked the 32665 number to prevent spam on your device. Sometimes, Instagram uses the 32665 number to send a security code on your phone. You should check the blocked numbers list and unlock 32665.

On iPhone

Step 1: Open Settings on your iPhone and scroll to Messages.

Step 2: Tap Blocked Contacts and find 32665 from the list.

Step 3: Swipe left on it and select Delete.

On Android

Step 1: Launch the Phone app and tap the three-dot menu at the top. Select Settings.

Step 2: Scroll to Blocked numbers.

Step 3: Tap the x mark beside the 32665 number.

Open Instagram and request a new code from the company. You shall receive a new authentication code now.

Fix 2: Use Instagram Web

You can temporarily move to the Instagram web and try signing into your account. Maybe, Instagram doesn’t raise any eyebrows and lets you browse the feed again.

Move to the desktop and visit the Instagram web to check the latest updates.

Fix 3: Reinstall Instagram

Many have managed to regain their Instagram account by following this trick. Here, you need to delete the app on your phone and wait for at least 24 hours.

On iPhone

Step 1: Long-tap on the Instagram app icon and select Remove App.

Step 2: Tap Delete App and you are good to go.

On Android

Step 1: Long-tap on Instagram and open the app info menu.

Step 2: Tap Uninstall.

Now, wait for 24 hours and download the app from the App Store or Google Play Store.

Fix 4: Contact Instagram Support

If none of the tricks are working to fix Instagram not sending confirmation code issue, you have no option but to contact Instagram support to resolve the problem.

Visit Instagram’s contact us page and raise your issue.

You should also recheck your Instagram account’s added mobile number and email address. If you don’t use or access your Instagram account for 90 days, the company may flag and delete it completely.

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Last updated on 23 July, 2024

20 Comments

  1. प्लीज ना इंस्टाग्राम सेक्युरिटी कोड नही आ रहा है

    1. Code nahi aa raha hai to kuch help Karo mere liye bahut jaruri hai Instagram used karna mere followers bhi hai bhaut

        1. Acount has been disabled hogaya hai
          Instagram User
          Confirmation code nahi aa raha hai

    2. I can’t login my instagram account there is one reason just I don’t have phone number which is I used before to create my account so how can login back to my account thank you!

  2. I AM in the browser version and it’s not sending verification by email, it straight up ask you verify by phone. And what’s the point of using a vpn if you’re gonna just turn it off?? Are you stupid??
    This whole page post of yours was completely and utterly useless and stupid.

  3. Hello, I was recently banned from logging back into my account. And I was wondering how id be able to get back in. Ive tried sending a verification code to my email. but each time I try to send it, I don’t receive it.

  4. I can’t get back into my Instagram and everytime I try to send code to my email it’s not coming to my email and the number they have available to send code to is an old number that I no longer have access to and I’ve been change that number but it’s still showing up for me to send a code to that number

  5. I get the emails to verify account, but when I log into Instragram it states its sending code to my phone, but I don’t get it. Also none of the backup codes seems to work.
    Any help would be great, this has been going on for a few days.

  6. My instagram was hacked 2 weeks ago and while they have resolved that the hacker set a 2 step verification to my account with his/her phone number and i cant log in. Have been trying with insta for 10 days but no luck/no response. Can anyone help please. I really dont want to create a new account

  7. Your first brilliant suggestion was the solution for me. After days of struggling to get into my Instagram account after acquiring a new computer, I was at my wit’s end. Sure enough, when I checked I had blocked the 32665 number.
    Many thanks

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