2 Ways to Fix Google Nest Hub Not Connecting to Wi-Fi

Try Basic Fixes

• Avoid using public Wi-Fi networks: Connecting your Nest Hub to a public Wi-Fi network at an office, school, or shared apartment could result in errors. Try connecting your Nest Hub to a private Wi-Fi network and see if that works.
• Update Google Home: Since you must use the Google Home app to connect your Nest Hub device to a Wi-Fi network, using an outdated version of the app can also cause such problems. Head to the Play Store or App Store to update the Google Home app, and try connecting to a Wi-Fi network again.
• Restart the Nest Hub and Wi-Fi router: Temporary issues with your Nest Hub or the router could cause such problems. Hence, it’s a good idea to restart them. Unplug your Nest Hub and the router from the power source and wait for at least 60 seconds before plugging them back in.

Fix 1: Switch to a Different Frequency Band

If you have a dual-band router, connect your Nest Hub to the 5GHz frequency band. Several Google Nest forum users reported success with this method. If that does not work, try reconnecting it to the 2.4GHz frequency band, which offers wider coverage.

Fix 2: Factory Reset Google Nest Hub

If your Nest Hub still won’t connect to Wi-Fi, reset it as a last resort. Since all your Nest Hub data is synced with your Google account, you won’t lose any data.

To reset your Google Nest Hub, press and hold the volume buttons together for about 10 seconds. You’ll see the “Device will be factory reset in N seconds” message on your Nest Hub’s display.

Continue holding down the button until the timer runs out. Then, wait for the Nest Hub to reboot and reset to its factory settings.

After that, set up your Nest Hub like new, and it should connect to Wi-Fi without problems.