9 Best Fixes for Zoom Microphone Not Working on Windows 10

Did your teammates often tell you that they cannot hear you on Zoom? And you might wonder what’s wrong with your computer. Are you wondering what happened to your microphone or audio in the Zoom app on your PC? Find out the answer in this post where we shall tell you how to fix the Zoom microphone not working issue on Windows 10.

Audio plays an important role in remote calls and video conferences. Despite the COVID-19 outbreak reducing across the world, a large population still continues to work online. If you’re one of them and have meetings online, a mic is of utmost importance. So, if your Zoom mic is not working, here are the best fixes.

1. Restart The Zoom App and Your PC

Many times, a simple reboot can bring the audio back to your Zoom app. It’s also a good solution if your PC failed to detect your zoom microphone.

First, close the Zoom app and open it again. See if the microphone is working. If Zoom audio is still not working, restart your computer. This should help if your zoom microphone is not working intermittently.

2. Use the Join Audio Button

Even though Zoom asks you to let it use your computer’s audio before joining a meeting, at times, one misses it. That could be the reason why others are unable to hear you. To fix it –

Step 1: Click on the Join Audio option present at the bottom of the meeting window.

Zoom microphone not working issue 2

Step 2: Then, click on Join with Computer Audio in the pop-up window that appears.

Zoom microphone not working issue 3

3. Unmute Audio

If you’re wondering why my mic is not working on zoom, you would be surprised to know that there might not be any issue at all. It could be that your microphone is muted on Zoom, and that’s why it doesn’t work. When that happens, you will see a red line on the microphone icon in the Zoom app present at the bottom. Click on it to unmute it. Alternatively, press the spacebar key to unmute the audio.

This is also how to turn on the microphone on Zoom if you’re using the app for the first time.

Zoom microphone not working issue 1

Tip: Find out how to mute and unmute on Zoom mobile app.

4. Change the Input Microphone

Your selected Zoom microphone may not be working properly with the app. Or, you may have just selected the wrong device as the mic. In this case, you should try changing the microphone used in the Zoom app. To do so before joining a meeting, follow these steps:

Step 1: Click on the settings icon at the top-right corner of the Zoom app.

Zoom microphone not working issue 5

Step 2: Go to the Audio tab from the left panel. Click on the drop-down box present next to the Microphone. Change the microphone. You can also test it using the Test Mic button. If the audio is working fine, you will see the progress bar next to the Input level will change.

Tip: Increase the volume level from the slider present under the Microphone tab.

Zoom microphone not working issue 4

Step 3: Relaunch the Zoom app.

In case you are in a meeting, click on the small arrow next to the Mute/Unmute option present in the bottom bar of the meeting screen. Select a different microphone from the list.

Zoom microphone not working issue 6

5. Change Zoom Advanced Audio Settings

If the issue persists, you should take a look at the advanced audio settings offered by Zoom. While they are designed to reduce background noise essentially and enhance audio, sometimes, they are also responsible for low audio or similar sound issues in Zoom. So, take a look at them.

Step 1: Launch the Zoom app and click on the settings icon.

Zoom microphone not working issue 5

Step 2: Go to the Audio tab. Click on Advanced present at the bottom of the Audio tab.

Zoom microphone not working issue 7

Step 3: Click on the drop-down boxes available next to each option. Change from Auto to Moderate or disable it for each option one by one. See if the microphone works.

Zoom microphone not working issue 8

Step 4: Alternatively, check the box next to ‘Show in-meeting option to Enable Original Sound from microphone’ option.

Zoom microphone not working issue 9

Step 5: Go back, and you will see a new Turn original sound on/off option at the top. Click on it to change it.

Zoom microphone not working issue 10

6. Grant Zoom Access to Your Microphone

If the Zoom app doesn’t have permission to use your microphone in Windows, Zoom will fail to detect your mic. So, you need to check and grant access to Windows privacy settings.

For that, follow these steps:

Step 1: Open Settings on your Windows 10 computer. You can use the shortcut Windows key + I to open Settings.

Step 2: Go to Privacy.

Zoom microphone not working issue 11

Step 3: From the left sidebar, scroll down and click on Microphone.

Zoom microphone not working issue 12

Step 4: Enable the toggle under ‘Allow desktop apps to access your Microphone’ and ‘Allow Microsoft Store apps to access your Microphone’. Scroll down and make sure Zoom has access to your microphone.

Zoom microphone not working issue 13

7. Connect the Mic to the Correct Port

Are you using an external mic with your computer? If yes, you might need to change the input. That is if it has multiple sockets to connect the input wire, remove it from the existing one, and change that to a different input.

The speaker and mic inputs are generally similar so you may get confused as to which one you need to connect to. Figure out the correct mic input and connect the cable to it.

8. Troubleshoot Sound Issues

Microsoft offers a native way to troubleshoot audio-related issues on your computer. You should use it to fix the issues with your Zoom microphone not working on Windows 10. After that, right-click on the sound icon in the taskbar and choose Troubleshoot sound problems. Follow the on-screen instructions to complete the process.

Zoom microphone not working issue 14

9. Update Sound Driver

Sometimes, the issue is with the sound driver on your Windows PC. You can try uninstalling or updating it. To do so, follow these steps:

Step 1: Right-click on the Start Menu icon. Choose Device Manager.

Zoom microphone not working issue 16

Step 2: Expand Sound, Video, and game controllers. Right-click on your driver and select Update Driver. See if the issue is fixed.

If it continues, click on Uninstall driver. Restart your PC. The driver will be installed automatically along with fixing your issue.

Tip: Check out 5 ways to reinstall the sound driver on your Windows PC.

Last Resort: Use Audio From Phone

Zoom offers an interesting way to use audio from your phone instead of the computer. So, if nothing fixes the microphone issue on your computer, you should use your phone’s audio. When you do so, you will need to speak into your phone, i.e., consider it as your mic.

To use this feature, download the Zoom app on your Android or iPhone. Login with your account. Now, on the desktop version of Zoom, click on the arrow present next to Mute. Select Switch to Phone audio. You will be given a meeting ID and password. Use it to join the meeting on your phone.

Zoom microphone not working issue 15

Try Something New

We hope one of the above solutions helped you in restoring the audio on the Zoom app. Lately, Zoom has been in the news over privacy and security issues. So, if you want to try new apps that offer the same functionality as Zoom, check our best Zoom alternatives compilation.

Here’s a video to fix Zoom mic call issues from our Guiding Tech YouTube (English) Channel.

This should give you a detailed idea of the fixes.

Last updated on 25 January, 2023

The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.