4 Fixes for Telegram Notification Sound Not Working on Android and iPhone

Quick Tips

• Check the notification volume on your phone to ensure it isn’t muted.
• Ensure Telegram notification sounds aren’t disabled in the in-app settings menu.
• If Telegram doesn’t play a notification sound for a specific conversation, check its alert sound settings.

Try Basic Fixes

• Close Telegram on your computer: If you have the Telegram app open on your computer, Telegram notifications may not appear or make a sound on your phone. To avoid this, close the Telegram app on your PC or Mac. If you’re using Telegram in the web browser, close the Telegram tab to divert all notifications to your Android or iPhone.
• Disable Focus or Do Not Disturb mode: Enabling DND (Android) or Focus (iOS) on your phone pauses all app notifications. Hence, ensure it is disabled on your phone.
• Update the Telegram app: There might be a problem with the Telegram app version you’re using. Go to the Play Store or App Store to update the Telegram app and check if the notification sounds work after that.
• Disconnect Bluetooth devices: If your phone is connected to a Bluetooth speaker or headphones, your incoming notifications and phone calls might ring on that paired Bluetooth device instead of your phone. To avoid this, disconnect your Bluetooth devices when not in use.

Fix 1: Check Your Phone’s Notification Volume

You should also check the notification volume on your Android or iPhone. If it is too low, you might have trouble hearing your Telegram notifications.

On Android

Step 1: Open the Settings app > head to Sounds and vibration > Notification sound.

Step 2: Drag the slider to your right to increase the notification sound volume.

On iPhone

Step 1: Open the Settings app > navigate to Sounds & Haptics.

Step 2: Use the slider under Ringtone and Alert Volume to increase the volume.

Fix 2: Check System Notification Settings for Telegram

Next, ensure you haven’t silenced Telegram notifications from your phone’s settings menu. Here’s how to check.

On Android

Step 1: Long-press on the Telegram app icon > tap the info icon

Step 2: Go to Notifications > select Allow sound and vibration.

Step 3: Tap on Notification categories.

Step 4: Go through each notification type and ensure all are set to Alert.

On iPhone

Step 1: Launch the Settings app on your iPhone > tap on Notifications.

Step 2: Scroll down to select Telegram from the list and enable the toggle for Sounds.

Fix 3: Check In-App Notification Settings

Telegram, like most messaging apps, allows you to customize notification preferences directly from the in-app settings menu. You must check these settings to ensure that notifications from your private chats, groups, and channels can play a sound on your phone.

Step 1: Open the Telegram app on your phone.

Step 2: Tap the three horizontal lines at the top left > select Settings. If you use Telegram on an iPhone, tap Settings at the bottom right.

Step 3: Go to Notifications and Sounds > Private Chats.

Step 4: Tap on Sound and select your preferred tone from the following menu.

Step 5: Similarly, check the notification tones for Groups and Channels.

Fix 4: Unmute Conversations and Check Notification Sound

If Telegram is not making a notification sound when you receive messages from a specific person, group, or channel, you may have accidentally silenced notifications for the same. Here’s how to change that.

Step 1: Use the Telegram app’s search tool to find the contact, group, or channel for which the notification sound is not working.

Step 2: Tap the profile icon at the top.

Step 3: Tap on Notifications > select Enable sound.

Step 4: Tap on Notifications again > select Customize.

Step 5: Go to Sound > select one of the system tones.