Basic Fixes:
- Check for app updates: Regular updates help ensure your apps get the latest security updates and bug fixes. So, if WhatsApp keeps stopping after the last update, updating the app might help fix it.
- Check your device storage: Insufficient storage space can also cause certain apps, like WhatsApp, to crash. So, check and ensure your Android phone has at least 30% storage space available.
- Force close and restart WhatsApp: Temporary app glitches can also cause the WhatsApp app to crash. When this happens, force all background apps to close. Then, reopen only WhatsApp and see if this fixes the issue.
Fix 1: Clear App Cache
Most Android apps collect cache to help them perform better. However, this cache can also cause app issues, especially if it gets corrupted. You can clear the cache for WhatsApp and see if this fixes the issue. Here’s how.
Step 1: Open Settings and tap on Apps. Here, tap on WhatsApp.
Step 2: Then, tap on Storage > Clear cache.
Fix 2: Update Android System WebView
As the name suggests, Android System WebView helps display web-related content on your phone. So, if the Android System WebView app is out-of-date, it can cause WhatsApp to crash when performing certain functions. Here’s how to update it on your Android phone.
Step 1: Open Settings → Apps and tap on Android System WebView.
Step 2: Scroll down and tap on App details in store. Once Play Store opens, tap on Update.
Also Read: How to fix Android System WebView not updating issue
Fix 3: Ensure All App Permissions Are Enabled
If certain app permissions, like storage permission, are not enabled, the WhatsApp app might crash. Here’s how to check and ensure all app permissions are enabled for WhatsApp.
Step 1: Open Settings → Apps → WhatsApp. Then, tap on Permissions.
Step 2: Go to the Not allowed section and tap on the relevant permission → select Allow.
Repeat these steps until all the permissions have been enabled for the WhatsApp app. Then, try using the app again.
Fix 4: Reinstall WhatsApp
If the issue persists, uninstall WhatsApp from your Android device. This will help remove any custom settings causing WhatsApp to crash. Then, reinstall a fresh copy of the app, restore the data, and check if the app is working as expected. Follow the below steps to do it.
Step 1: Open Settings → Apps → WhatsApp. Tap on Uninstall and confirm the same.
Once WhatsApp finishes uninstalling, go to Play Store and reinstall the app. Set it up and use it for a while to see if the issue has been fixed.
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Last updated on 27 June, 2024
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