Basic Fixes:
- Check your internet connection: If you’ve been facing issues with Spotify, it may be time to check your internet speed. To do this, run a speed test and see if the speeds are as expected. If not, consider switching from mobile data to Wi-Fi.
- Reopen the Spotify app: Force closing and reopening any application will kill off all app background processes and start them all over again. This can help fix any temporary bugs that are causing Spotify to stop playing when the screen turns off.
- Clear the cache for Spotify: App caches can cause your apps to not work properly if they get corrupted or exceed size limits. In this case, you can clear the cache for Spotify on your phone.
- Check for app updates: Timely app updates can keep app glitches and bugs at bay. So, if you haven’t regularly updated your Spotify app, it might be time to check and install any new app updates.
Fix 1: Turn Off Low Power Mode on iPhone
Low Power Mode on your iPhone might end up restricting Spotify app activity as it prioritizes battery saving on your device. This can also mean that Spotify cannot play music when the screen is off. To check if this is the case, turn off Low Power Mode and check again. Here’s how.
Step 1: Open Settings on your iOS device and tap on Battery.
Step 2: Here, turn off the toggle for Low Power Mode.
Tip: Android users can pull down from the top of the screen to open the Quick Settings menu. Then, tap on the Battery Saver icon to disable battery saving mode.
Fix 2: Allow Spotify to Run in the Background
Allowing background app activity ensures apps like Spotify can check and refresh data even when they are not in use. This is especially helpful if you switch between apps or are using Spotify while your phone’s screen is locked. Here’s how to do it on your Android and iOS devices.
Enable Background App Refresh on iPhone
Step 1: Open Settings and tap on General. Then, tap on Background App Refresh.
Step 2: Here, scroll down to the Spotify app and ensure the corresponding toggle is turned on.
Also Read: What is Background App Refresh on iPhone and iPad
Unrestrict Spotify on Android
Step 1: Open Settings and tap on Apps. Scroll down and tap on Spotify.
Step 2: Here, tap on Battery and select Unrestricted (or Don’t Optimize, depending on your Android OEM).
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Last updated on 16 April, 2024
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