5 Ways to Fix Spotify Keeps Crashing Issue on Windows

Quick Tips

• Restart Spotify using the Task Manager, and close apps you aren’t using to free up memory.
• Disable Hardware Acceleration inside the Spotify settings menu.
• Try running Spotify in compatibility mode or as an administrator.

Basic Fixes

• Restart Spotify: Open the Task Manager, right-click on Spotify, and select End Task. Re-launch Spotify to check if the issue is fixed.
• Close unwanted apps: Close apps you aren’t using to free up memory that may increase Spotify’s performance.
• Update or reinstall Spotify: If there’s a blue bubble next to your username on Spotify, it means an update is available. Install the update, or try re-installing the Spotify app.
• Clear storage: Clear the storage space on your Windows PC to prevent bottleneck issues affecting app performance.

Fix 1: Run Spotify as Admin

Whenever you run an application as an admin, you get completely unrestricted access to all of its components, and this method can potentially fix the issue.

Step 1: Search for Spotify in the start menu.

Step 2: Right-click on Spotify and select Run as administrator.

Fix 2: Run Spotify in Compatibility Mode

Running Spotify in a compatibility mode for an older version of Windows can fix the problem if it is randomly crashing.

Step 1: Search for the Spotify app in the Start menu and select Open file location.

Step 2: Right-click on the highlighted Spotify option and select Properties.

Step 3: Select Compatibility.

Step 4: Check the box for Run this program in compatibility mode for:

Step 5: Select an older version of Windows, say Windows 8.

Step 6: Select OK. This will apply the compatibility mode for the selected older version of Windows.

Fix 3: Troubleshoot Spotify

Using the troubleshooter for Spotify can help your PC detect and fix problems.

Step 1: Search for the Spotify app in the Start menu, and select Open File Location.

Step 2: Now, right-click on the highlighted Spotify option and select Show more options.

Step 3: Select Troubleshoot compatibility.

Step 4: Now, select Try recommended settings, and follow the on-screen instructions to complete the process.

If it doesn’t fix the issue, go back to the troubleshooter and select the Troubleshoot program option to provide more information about the problem.

Fix 4: Disable Hardware Acceleration

Many users have reported issues with the Spotify app’s hardware acceleration option in online forums.

Step 1: Open the Spotify app. Click on the username at the top and select Settings.

Step 2: Turn off the toggle for Enable hardware acceleration.

Fix 5: Clear Spotify Data and Cache

Cache and junk files can occupy a lot of storage, and it can slow down Spotify and cause a crash. Here’s how to clear Spotify data and cache on Windows.

Firstly, access hidden files to search and delete the Spotify cache folder.

Step 1: In the start menu, search for File Explorer Options and click on the first result.

Step 2: Once opened, click on the View tab. Select the radio button for Show hidden files, folders, and drives. Click on OK to apply the settings.

Step 3: Navigate to the following destination in File Explorer.

C:\Users\[Username]\AppData\Local\Packages

Step 4: Select a folder containing the keyword Spotify.

Step 5: Next, go to LocalCache > Spotify > Data. Select all folders inside and click on Delete.

If none of the above methods work, try using Spotify Web Player on a browser.