Try Basic Fixes
- Disable battery and data saver mode: When you enable battery saver mode, your Android suspends background app activities to conserve battery power. Similarly, data saver mode can also prevent notifications from working correctly. Hence, it’s best to disable the battery and data saver mode on your Android.
- Turn off Do Not Disturb mode: If you’ve set Do Not Disturb mode to activate automatically on a schedule, your Android will pause notifications for that time. To avoid this, make sure the Do Not Disturb mode isn’t configured to turn on by itself.
- Install app and Android updates: Using an outdated version of an app or an outdated Android version can also cause problems. Hence, it’s a good idea to update all your apps and install any pending software updates on your phone.
Fix 1: Ensure Lock Screen Notifications Are Enabled
This may seem obvious, but it’s worth ensuring you haven’t mistakenly disabled lock screen notifications on your Android. Here’s how to check.
Step 1: Open the Settings app > head to Notifications > Lock screen notifications.
Step 2: Enable the toggle for On if not already.
Step 3: Tap on Notifications to show > select Alert and silent notifications.
Fix 2: Check Notification Settings for Individual Apps
On your Android phone, you can enable or disable lock screen notifications on a per-app basis. So, if lock notifications are not working for a specific app, check its notification settings by following the steps below.
Step 1: Open the Settings app > scroll down to tap on Apps.
Step 2: Scroll through the list to find the app that isn’t displaying lock screen notifications and tap on it.
Step 3: Tap on Notifications. Under Notification types, select Lock screen if it isn’t already.
Fix 3: Disable Adaptive Battery
Adaptive battery optimizes battery usage by analyzing your usage patterns and only allowing your frequently used apps to run in the background. While this improves your Android’s battery life, it can cause notifications from some apps to arrive late.
It’s best to disable this feature if you’re not receiving notifications from your important apps.
Step 1: Open the Settings app > navigate to Device care > Battery > More battery settings.
Step 2: Toggle off Adaptive battery.
Fix 4: Remove Background Restriction for Apps
Have you imposed any background data or battery restrictions on your apps? That could prevent them from running in the background and displaying notifications. Here’s what to do to fix it.
Step 1: Long-press the app that isn’t showing lock screen notifications and tap the info icon from the menu.
Step 2: Go to Mobile data > turn on the toggle for Allow background data usage.
Step 3: Return to the app info page > tap on Battery > select Unrestricted.
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Last updated on 01 August, 2024
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None of these worked. I have a new Samsung Galaxy A13 and always have to unlock the screen to see notifications.
Did you ever find a fix? I have the same phone with the same problem.
It’s working! I did not realize I needed to touch the icons on the lock screen to see the notifications. On my old phone, I swiped down to see them. I think #5, removing battery restrictions, is what made it start working for me. That was the only setting I had to change. Thanks for the help!
SKIP TO #5 FIRST !!
Same thing for me. #5 was the only setting I had to change. I think most of us have checked the others the background battery setting is much less intuitive.
Really great post, much respect! Thank you
This is the most complete Andriod help article that I’ve ever come across. All the steps follow my phone exactly. I made several changes, so I’ll have to see if they helped.
Thank you for taking the time to put this together.
I appreciate the detailed instructions but I must have something checked or unchecked that shouldn’t be. Up until 2 weeks ago, my lock screen had the detailed banner for all the notifications I allowed, and now they are gone. I get the icon and can click on them to see what they say on the lock screen, but I preferred to have the detailed preview. My old Samsungs had the Icon Only or Details screen under the Lock screen > Notifications, the A13 5G does not. If anyone has any suggestions, it would be appreciated. Thanks.