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4 Fixes for iPhone Connected to Wi-Fi but Internet Not Working Issue

Quick Tips
  • Open Settings > Wi-Fi > Wi-Fi info > Forget This Network. Reconnect to your Wi-Fi and see if it works properly.
  • Go to Mobile Data settings and turn off the Wi-Fi Assist toggle.
  • Open Settings and go to General > Transfer or Reset iPhone > Reset > Reset Network Settings. Set up Wi-Fi again and check.

Basic Fixes:

  • Restart the iPhone and modem: Long-press the power button and turn off your iPhone. At the same time, disconnect the power cord from the modem. Wait a few seconds and reconnect the power cord. Then, restart your iPhone and wait for it to connect to the internet.
  • Turn Airplane mode on and off: Enabling Airplane mode blocks all the network connectivity on a device. Then, turn off Airplane mode and wait for your iPhone to connect to the Wi-Fi. This can help resolve Wi-Fi issues as it refreshes your device’s network connections.
  • Disable VPN: VPNs also disrupt Wi-Fi connectivity on your iPhone. So, if you use a VPN through the built-in feature or via an app, disable it and try connecting to the internet again.
  • Ensure Location services are enabled: Some countries require you to turn on location services to connect to Wi-Fi networks. If it is disabled, turn it on. However, if the setting is already enabled, switch it off and see if there is any difference in Wi-Fi.

Fix 1: Forget and Reconnect to Wi-Fi Network

If you’ve recently changed your Wi-Fi network’s password, it might not work even if your device gets connected. Ensure you know the updated Wi-Fi password. Then, follow these steps to forget and reconnect to your Wi-Fi network on your iPhone.

Step 1: Open Settings and go to Wi-Fi. Here, tap on the info icon for your Wi-Fi.

Step 2: Select Forget This Network and confirm your decision. Wait for the Wi-Fi to disconnect.

Now, tap on the relevant Wi-Fi network again and enter the correct Wi-Fi password. Wait for it to connect to the internet and check.

Fix 2: Turn off Wi-Fi Assist

Wi-Fi Assist helps your iOS device switch to mobile data during poor Wi-Fi connectivity. While the feature is useful, it may interfere with the Wi-Fi connection. So, switch it off and see the results. Here’s how to do it.

Step 1: Open Settings and go to Mobile Data. Scroll down and turn off the Wi-Fi Assist toggle.

Fix 3: Reset Network Settings

Another useful fix is to reset the network settings on your iPhone. This will not delete device data but reset network settings such as Wi-Fi information, Bluetooth device data, etc. Follow the below steps to do it.

Step 1: Open Settings and tap on General → Transfer or Reset iPhone.

Step 2: Here, tap on Reset. Then, tap on Reset Network Settings.

Follow the on-screen instructions to finish the reset process. Then, enter your Wi-Fi details and see if your phone’s internet is working as expected.

Fix 4: Use Google DNS

All Wi-Fi networks configure the DNS automatically by default. However, changing it to Google DNS can sometimes help resolve internet problems, especially if there are issues with the current DNS server. Here’s how to do it.

Step 1: Open Settings and tap on Wi-Fi. Tap the info icon next to your Wi-Fi.

Step 2: Here, tap on Configure DNS and select Manual. Remove the currently added DNS servers and tap on Add Server.

Now, enter 8.8.8.8 and 8.8.4.4 for Google DNS in the respective field and tap on Save to exit the window. Then, use the internet to see if the issue has been fixed on your iPhone.

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Last updated on 26 June, 2024

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