3 Fixes for Google Maps Voice Navigation Not Working on Android and iPhone

Basic Fixes

• Check volume: Check the volume level on your smartphone, and ensure it isn’t low.
• Disconnect Bluetooth device: If your phone is connected to a Bluetooth device, Google Maps may be routing the voice navigation audio over it.
• Restart Google Maps and device: Restart your device, and the Google Maps app to fix temporary bugs and glitches.
• Update Google Maps: For a bug-free experience, update the app to the latest version from the Play Store or App Store.

Fix 1: Unmute Voice Navigation

Ensure voice navigation isn’t on mute. Tap on the speaker icon, and select the unmuted option.

Also Read: How to add a location or missing address in Google Maps

Fix 2: Change Navigation Settings

Step 1: Tap on your profile picture > Settings > Navigation Settings.

Step 2: Check the below settings, and if they’re affecting voice navigation:

• Check Mute State: Ensure you’ve selected Unmuted. This plays the voice out loud.
• Check Guidance volume: Either enable Normal or Loud for guidance volume.
• Try changing voice: If it doesn’t work even when the above settings are enabled, try changing the navigation voice.
• Enable Play voice over Bluetooth: Turn on the toggle for Play voice over Bluetooth to ensure you receive navigation guidance when you are using a Bluetooth device.

Fix 3: Clear Cache

Accumulated cache and junk files may cause issues with the Google Maps app on your device.

On Android

Open Settings > Apps > Maps > Storage Usage and tap Clear cache.

On iPhone

Offloading an app, and re-installing it clears the cache on iPhone.

Open Settings > General > Storage > Google Maps. Tap on Offload App, and then Re-install the app.

Also Read: How to find elevation on Google Maps on desktop and mobile