Are you unable to sign out of your iPhone or iPad? If you see a grayed-out Sign Out option within the Apple ID settings, often accompanied by a 'Sign out is not available due to restrictions' message, you need to get that resolved quickly, especially if you intend on parting ways with your device.
The most obvious reason as to why this happens is restrictions. If your iPhone or iPad has any restrictions imposed, either by yourself or by your workplace, then it's impossible to sign out of the device without removing them first.
Let's check out what you can do to fix your Apple ID's Sign Out grayed issue on the iPhone and iPad. You shall also learn about fixes for similar instances not caused by restrictions, so do read on.
If you want to sign out of your child's iPhone or iPad, but had Screen Time set up remotely, you must disable the functionality using your itself. Otherwise, you will find the Sign Out option grayed out.
Step 1: Head into the Settings app and tap Screen Time. Under the Family section, tap on the name of your child.
Step 2: Tap turn off Screen Time. Follow by inserting the Screen Time passcode of your child's device when prompted.
Step 3: Tap Turn Off Screen Time to confirm.
Head into the Apple ID section of your child's iPhone or iPad—the Sign Out option should not look grayed out.
3. Mobile Device Management
If your iPhone or iPad was handed to you by your school or workplace, the device likely has an MDM (Mobile Device Management) profile installed. These profiles impose various controls and restrictions, which means that they also prevent you from signing out of the device. To verify that, head over to Settings > General > Profiles.
Removing MDM profiles by yourself may prevent certain apps and services from functioning on your iPhone or iPad. Hence, it's best to take up this matter with the IT department in your school or workplace.
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Other Apple ID Sign Out Grayed Issue Fixes
If you see a grayed Sign Out option within the Apple ID settings of your iPhone or iPad, but without a 'Sign out is not available due to restrictions' message, then here are several quick fixes that you can try out.
Enable Cellular Data for Settings App
Have you disabled cellular data for the Settings app? If so, you will find your Apple ID's Sign Out option grayed out. To resolve that, connect to Wi-Fi or turn on cellular data for the Settings app (head over to Settings > Cellular and turn on the switch next to Settings).
Check Apple System Status
Server-side issues may also prevent you from signing out of your Apple ID. To determine if that is the case, start by loading the Apple System Status page in Safari. Then, check the status next to Apple ID—if it denotes any issues, wait for a couple of hours and try again.
Restarting your iPhone or iPad can help fix bugs and other anomalies. On devices with Face ID, press the Volume Up > Volume Down buttons in succession, hold down the Side button, and then slide to power off. Afterward, hold down the Side button again to restart the device.
On iPhones and iPads with Touch ID, hold down the Side button to power off. Then, hold it down again to restart the device.
Persistent network-related issues can also result in a grayed Apple ID Sign Out option. Hence, consider resetting the network settings on your device. Head into Settings > General > Reset, and then select Reset Network Settings.
Once you've done that, either connect to a Wi-Fi network or enable cellular data, and then try signing out.
Warning: Resetting network settings will remove all saved Wi-Fi networks (including passwords).
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Managed to sign out of your iPhone or iPad? But what's next? If the plan is to hand over or sell it, you may want to perform a factory reset (back up any important data first!), followed by removing the device from your Apple ID. That should prevent any privacy and security-related issues further down the road.
Sign in with Apple ID helps you sign into apps and websites securely. Click the link below to learn how it works.
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