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3 Ways to Fix Screenshots Not Working on iPhone

Quick Tips
  • Press and hold the side button, then quickly press the volume up button.
  • Navigate to Settings > Accessibility > Touch > Assistive Touch.
  • Go to Settings > Accessibility > Touch > Back Tap, then choose Double Tap or Triple Tap to take a screenshot.

Basic Fixes

  • Check for Software Updates: Make sure your iPhone is running the latest software version. Navigate to Settings > General > Software Update. If there is an update available, download and install it.
  • Force Restart Your iPhone: Press and quickly release the volume up button, then the volume down button. Finally, press and hold the side button until you see the Apple logo.
  • Check for Storage Space: If your iPhone is low on storage, you might be able to take a screenshot, but it won’t appear in the Photos app. Go to Settings > General > iPhone Storage and delete unnecessary files or apps.
  • Screenshots Won’t Work in Certain Apps: Some apps, such as banking or payment apps, have security features that disable screenshots. If you’re trying to take a screenshot in one of these applications, it won’t work.

Fix 1: Take Screenshots the Right Way

It seems obvious, but sometimes we forget the basics. To take iPhone screenshots correctly, remember these tips:

  • Press and hold the side button and then immediately press the volume up button.
  • If you hold the buttons too long, the slide to power off screen will appear. So press and release them quickly.
  • Also, check the physical buttons. If either of them is stuck or not responding, you can’t take screenshots.

Fix 2: Enable the Assistive Touch Feature

If your physical buttons are not working, you can use the Assistive Touch feature. This feature creates a virtual button that performs various functions, including taking screenshots.

To enable Assistive Touch, follow these steps:

Step 1: Navigate to Settings > Accessibility > Touch > Assistive Touch.

Step 2: Turn on Assistive Touch. Now, you’ll see a small white circle floating on your screen.

Step 3: Tap it and select Device > More > Screenshot to take a screenshot.

Fix 3: Use the Back Tap to Take Screenshots

If you don’t like physical buttons or Assistive Touch, try Back Tap. This feature takes screenshots when you double or triple-tap on the back.

Step 1: Navigate to Settings > Accessibility > Touch > Back Tap.

Step 2: Select Double Tap or Triple Tap and choose the Screenshot option.

Now, when you tap on the back of your iPhone, it takes a screenshot.

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Last updated on 30 August, 2024

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