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No Sound on Amazon Fire TV Stick YouTube App? Here’s the Fix

Quick Tips
  • When you ask Alexa to increase or decrease volume, the volume levels get incremented by five by default. But you can also change the Volume Increments for your Fire TV Stick 4K and see if that solves the problem with the YouTube app.
  • Turn off the Volume Leveller by going to Settings > Display and Audio > Audio > Advanced Audio > Volume Leveller > disable it.
  • Reset your Fire TV Stick by going to Settings > My Fire TV > Reset to Factory Defaults.

Basic Fixes

  • Check if the audio is muted: The Fire TV 4K remote has a dedicated Mute button to disable audio. And you might have pressed it previously to avoid disturbing anyone around you
  • Disconnect Bluetooth and change volume using Alexa: You can disconnect and reconnect your Bluetooth devices and then try changing the volume levels using Alexa voice commands.
  • Force quit and relaunch the app: This step helps resolve most issues like this one.
  • Update YouTube app and Fire OS: Install the latest version of the app and the Firestick OS.

Fix 1: Check Volume Increment Settings

When you ask Alexa to increase or decrease volume, the volume levels change by five by default. But you can also change the Volume Increments for your Fire TV Stick 4K and see if that solves the problem with the YouTube app. This is for when you wish to control volume levels using Alexa.

Step 1: Go to Settings on the right side and select Equipment Control.

Step 2: Select Manage Equipment and select TV.

Step 3: Select Volume Increments. Then, use the Skip Forward or Skip Backward buttons on your Fire TV remote to change the Volume Increment levels.

Fix 2: Turn off Volume Leveller

As the name suggests, Volume Leveller helps set a consistent volume level for all your streaming content and apps. However, it may restrict the YouTube app’s volume increase. Here’s how to check and disable the feature.

Step 1: Go to Settings and select Display and Audio.

Step 2: Select Audio and go to Advanced Audio.

Step 3: If you enabled the Volume Leveller, select the feature to disable it.

Now, open the YouTube app and check if this helped fix the problem.

Fix 3: Reset Fire TV OS

If you continue to face the same issue, you can follow this method. This will remove all apps and preferences, and you must set up your Fire TV Stick from scratch.

Go to Settings > My Fire TV > Reset to Factory Defaults.

Select Reset on Fire TV Stick

Tip: Learn more methods to reset your Fire TV Stick.

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Last updated on 01 July, 2024

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