4 Fixes When Outlook Is Not Receiving Emails From Gmail on Windows

Quick Tips

• If @gmail.com is in the blocked sender’s list, you will not receive any Gmail emails.
• Repairing your Outlook app is also an effective way of resolving this email problem.

Basic Fixes:

• Free up Mailbox Storage: If your mailbox storage is full, you will not receive new emails, and deleting or creating extra storage is the only option.
• Check Gmail servers: Gmail servers may face an outage. You can visit Downdetector on the web and search for Gmail. If you notice high outage graphs, it confirms that Gmail is experiencing downtime, and you should wait for Google to fix the issue.
• Update Outlook: You should also update Outlook by clicking File, Office Account, expanding Update Options, and clicking Update Now.

Fix 1: Remove Gmail From Blocked Senders

Gmail may have accidentally been included in the blocked senders list. If this is the case, it must be removed. Follow the steps below.

Step 1: Launch the Outlook app.

Step 2: Click the Home menu > Block Sender icon > Junk E-mail Options.

Step 3: Navigate to the Blocked Senders tab. If Gmail is on the list, click on it > click Remove > hit Apply and OK.

Fix 2: Repair Gmail Account in Outlook

Outlook offers an option to repair added accounts in the app. If the Gmail email provider misbehaves on Outlook, you can repair the account and try again. Follow the steps below.

Step 1: Open the Outlook app on Windows.

Step 2: Go to the File menu at the top.

Step 3: From the Info menu, expand Account Settings.

Step 4: Click on Account Settings and find email accounts. Click on Gmail > select Repair at the top.

Let Outlook repair the Gmail account. Check if you receive new emails from Gmail.

Fix 3: Manage or Update Rules for Gmail in Outlook

If you have created rules to move emails from certain email addresses to spam boxes, check the rules menu again and delete unnecessary rules.

Step 1: Open Outlook on Windows and click File at the top.

Step 2: From the Info tab, select Manage Rules & Alerts.

Step 3: Select Gmail email provider from the drop-down menu and check the rules. You can click on a rule and select Delete at the top to remove it.

Fix 4: Remove and Add the Gmail Account

This trick worked wonders for us, and we got Gmail up and running with Outlook on Windows. You must remove the existing Gmail account from Outlook and add it again.

Step 1: Launch Outlook on Windows and find the Gmail account from the left sidebar.

Step 2: Right-click on Gmail ID and select Remove from the context menu.

Step 3: Confirm your action. Now, Outlook will remove Gmail from the app.

Step 4: Go to the File tab > select Add Account from the Info menu.

Step 5: Add Google ID and password, and integrate Gmail with Outlook again.