Top 4 Ways to Fix Images Not Opening in Outlook

Quick Tips

• Ensure your device is connected to the internet.
• Enable Automatic Image Download: Go to File > Options > Trust Center > Trust Center Settings > Automatic Download and uncheck the box for Don’t download pictures automatically.
• Adjust Privacy Settings: Navigate to File > Options > Trust Center > Trust Center Settings > Privacy Options and ensure that the Always warn before opening a suspicious link is unchecked.

Fix 1: Outlook Windows App

There are two ways to open images in the Outlook Windows app. First, you can individually download images for an email or make a tweak from Outlook settings to download images for all emails automatically.

1. Download Images for a Specific Email

Step 1: Open an email from which you want to see images.

Step 2: Find the click here to download pictures option. Click on it, and Outlook will download pictures for that specific email.

2. Make Changes to Outlook Settings

Step 1: Open Outlook on Windows.

Step 2: Click on File at the top and go to Options.

Step 3: Select Trust Center Settings.

Step 4: Select Automatic Download from the left sidebar.

Step 5: Uncheck Don’t download pictures automatically in standard HTML email messages or RSS items.

Step 6: You can also uncheck Don’t download pictures in encrypted or signed HTML email messages.

Hit OK at the bottom, and Outlook will start downloading and displaying images. Once you start seeing images in the Outlook app, right-click on an image you want to download and select Save as Picture.

You will see Outlook taking a long time to load an email as the app will first download images to show the live preview on the right side.

Fix 2: Outlook App for Mac

The Outlook app for Mac offers the option to download images from the internet or block them automatically. You can tweak the settings from the Preferences menu.

Step 1: Open Outlook on Mac.

Step 2: Click on Outlook in the menu bar.

Step 3: Go to Preferences.

Step 4: Select Reading from the Email menu.

Step 5: Scroll down to Automatically download pictures from the internet menu.

Step 6: Select the In all messages option and close the menu.

Outlook will download and display an image preview from the right side.

Fix 3: Outlook Web

If you face images not opening issues on Outlook web, there is an option to show attachments in the message list. Here’s how to use it.

Step 1: Visit Outlook on the web and sign in using your Microsoft account details.

Step 2: Click on Setting gear icon at the top and open Outlook Settings.

Step 3: Select Mail and open Layout settings.

Step 4: Scroll down and select the Show attachments in message list option under the Inline previews menu.

Close the menu, and Outlook will no longer block images in the app.

Fix 4: Try Forwarding an Email

This trick has worked for many to restore Outlook images in the app. Try forwarding an email, and Outlook will display missing images in the forwarded email.

Sometimes, we miss such basic tricks to fix normal issues on the computer. Ensure you have a working internet connection and apply the steps above to start opening images in Outlook.