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3 Ways to Fix Facebook Not Sending Security Code

Quick Tips
  • Go to Facebook’s Find Your Account page > email or mobile number > Search > Try another way > select relevant option > Continue.
  • Try using a different laptop or mobile web browser and request the security code again.
  • Text OTP to 32655 (FBOOK) from your registered mobile number and wait for Facebook to respond.

Basic Fixes:

  • Wait for some time: Due to a large number of user requests, Facebook servers might get jammed and delay sending a verification code. If so, wait for a few minutes before checking your messages or email inbox again.
  • Check spam or archive folder: There can be times when your email provider identifies certain emails as spam and slots them in the Spam folder. To ensure this is not the case, check the Spam and even the Archive folder of your email application for the Facebook security code.
  • Check Facebook server status: If Facebook servers are having a rough day, you won’t receive any verification code. You can visit Downdetector and search for Facebook. If issues have been detected, you’ll need to wait for Facebook to fix the server issues.
  • Disable VPN: Facebook sometimes detects another IP location and asks for a verification code to confirm your identity. You should disconnect your VPN on your phone or desktop and try signing into your Facebook account again.

Fix 1: Use WhatsApp to Receive the Verification Code

If you’re using the same phone number for your Facebook and WhatsApp accounts, you can ask to receive a verification code on WhatsApp instead of your email. This can help if you currently don’t have access to your email account or are unable to receive the security code. Here’s how to do it.

Step 1: Open Facebook’s Find Your Account page on any web browser.

Step 2: Enter the email or mobile number associated with your Facebook account and click on Search.

enter email and press search

Step 3: If Facebook prompts you to send to code to your email, click on Try another way.

click on try another way

Step 4: If available, select WhatsApp from the options and click on Continue.

select the option

Check your WhatsApp for the code and use the on-screen instructions to sign in to Facebook again. You can also use this method via a mobile browser.

Fix 2: Try Using a Different Device or Mobile Browser

There can be times when you have issues receiving the security code on a particular device due to certain reasons. To ensure this is not the case, try using a different device, like a laptop or mobile browser, and request the security code again from Facebook.

Also Read: How to login into Facebook with Instagram

Fix 3: Request the Code via SMS

If you have set up Facebook texts, you can also request a new code or contact Facebook help via SMS. All you need to do is text OTP to 32655 (FBOOK) from your registered mobile number. If you would like to contact Facebook help, text HELP to 32655 (FBOOK) and wait for Facebook to get back to you.

How to Bypass Facebook Verification Codes Using an Authenticator App

Once you get a security code and access your Facebook account, you should set up 2FA (two-factor authentication) for Facebook via the authentication app. This will help ensure you don’t get locked out again in the future. Here’s how to do it.

Step 1: Open Facebook and select Menu. Expand Settings & Privacy and tap on Settings.

Step 2: Tap Password and security. Select Use two-factor authentication.

Step 3: Select the Authentication app option and hit Continue.

Follow the on-screen instructions to set up 2FA via a third-party authenticator. If you’ve set up the 2FA via the Microsoft Authenticator app, you can move it to any other phone when required.

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Last updated on 22 July, 2024

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