4 Ways to Fix Bluetooth Mouse Not Working with Windows 11

Quick Tips

• Open Settings and go to Bluetooth & devices > View more devices > remove the Bluetooth mouse. Re-add the device and check.
• Go to Device Manager > Bluetooth > right-click on the relevant device > Uninstall device. Restart Windows 11 and try again.
• Open Services > double-click on Bluetooth Support Service > Stop > Start. Then, check again.

Basic Fixes:

• Ensure Bluetooth is turned on for both devices: A Bluetooth mouse has a physical switch to turn on or off the device. So, ensure you have enabled Bluetooth on your Windows 11 PC as well as the mouse. Then, try connecting it again.
• Enable and disable Airplane mode: You can enable Airplane mode to turn off all network settings. Then, disable it and wait for Bluetooth to turn back on. Connect and use the mouse again.
• Replace mouse batteries: Some Bluetooth mouse models have batteries to keep them running smoothly. So, replace the batteries and establish the connection again.
• Use another slot for the mouse receiver: You can use a different USB port to connect with the Bluetooth mouse. This can help fix issues stemming from a faulty port on your Windows 11 PC.
• Check for Windows updates: Using an outdated Windows 11 build on your computer can lead to Bluetooth issues. Head to the Windows Settings menu and select Windows Update. Download the newest available build and restart the PC to install it.

Fix 1: Re-Add Bluetooth Mouse to Your Windows 11 PC

Whenever we face Bluetooth issues with a specific device, this trick works wonders. You must remove the saved Bluetooth mouse from Windows 11 settings and add it again. Follow the steps below.

Step 1: Use the Windows + I key to open Settings > go to the Bluetooth & devices menu.

Step 2: Select View more devices and find your saved Bluetooth mouse.

Step 3: Click on the three-dot menu beside it and select Remove device.

Now, go back to the Bluetooth & device menu and re-add the Bluetooth mouse using the Add device option. Then, try using it again to check.

Also Read: How to fix Bluetooth not working on Windows 11

Fix 2: Run Windows Bluetooth Troubleshooter

If the Bluetooth connection is acting up in Windows 11, you must run a Bluetooth troubleshooter to fix the issue. Here’s how.

Step 1: Use the Windows + I key to open Settings and go to System.

Step 2: Select Troubleshoot and go to Other troubleshooters.

Step 3: Click on Run to run Bluetooth troubleshooter from the following menu.

Let Windows run the troubleshooter and fix the issue for you. Then, try using the Bluetooth mouse again with Windows 11.

Fix 3: Reinstall Bluetooth Drivers

Is the Bluetooth connection working as expected for other devices except for the Mouse? You must reinstall Bluetooth drivers and try your luck again. Go through the steps below.

Step 1: Open Device Manager and expand the Bluetooth menu.

Step 2: Right-click on the relevant device and select Uninstall device. Confirm when prompted.

Wait for the driver to uninstall. Restart the PC to reinstall the required drivers. Then, check again.

Fix 4: Restart the Bluetooth Support Service

If the trick above doesn’t work, restart Bluetooth services on the computer manually. This can help fix any intermittent Bluetooth issues on your Windows device. Here’s how.

Step 1: Open Services and double-click on Bluetooth Support Service.

Step 2: From the Properties menu, select Stop.

After a minute, select Start to restart the service. Then, try reconnecting the Bluetooth mouse again with your Windows 11 device to see if the issue has been fixed.