3 Fixes When Your Zoom Profile Picture Is Not Showing in Meetings

Quick Tips

• You may face this problem when joining a Zoom meeting as a guest; you must sign in.
• Updating your Zoom profile picture will come in handy.
• If you are already in a meeting, you may click the Zoom icon to access the sign-in option. Then, you may log in so that your profile picture displays.

Basic Fix:

• Connect from an app or an alternative platform: Connecting from an alternative platform, such as your mobile device, maybe an easy workaround for the problem.

Fix 1: Set a Profile Picture for Zoom

You may face the problem because you haven’t set up a Zoom profile picture. The best way to set a profile picture for Zoom is to use its website. The same picture will sync to all the connected devices where you are logged in to Zoom.

Step 1: Log into Zoom on a web browser.

Step 2: Click the Profile tab on the left pane > click the profile picture edit icon.

Step 3: Upload a new profile picture.

Now, this new picture should work across devices when you use Zoom.

Pro Tip: If you find it difficult to navigate the Zoom website’s mobile version on your phone, look for a setting called Desktop site and enable it. Check browsers that support desktop sites on mobile.

Fix 2: Disable Hide Participant Profile Pictures

Zoom introduced the Hide participants’ profile picture setting for the meeting host because people forget to switch Zoom accounts. So, when you click on an invitation link, you join through the previously logged-in account, which could be your kids. This setting may hide your profile and needs to be turned off.

Step 1: Log into Zoom on a web browser.

Step 2: Click on Settings from the left sidebar. Go to the Meeting tab > click on In Meeting (Basic).

Step 3: Scroll down and disable Hide participant profile pictures in a meeting.

Fix 3: Log in and Stay Signed in

The above problem mostly happens if you do not log in to Zoom when you join a meeting. Sometimes, you may log in from the browser, not the app, or vice versa. That’s why your profile picture isn’t showing up. When you do not sign in, the Zoom system takes you as a guest user.

Follow these steps to log in and stay signed in.

Step 1: Visit the Zoom sign-in page on your web browser.

Step 2: Enter your username and password > check the box for Stay signed in > click on Sign in. Now, join a Zoom meeting.

If you use the desktop app, follow these steps:

Step 1: Open the Zoom Desktop app > click Sign In instead of Join a Meeting.

Step 2: Enter your login details. Then, check the box for Keep me signed in.

Pro Tip: To verify whether you are logged in on the Zoom desktop, click on the profile picture icon. If you see your email ID under your name, you are logged in. Verify whether it’s the correct account. Use the Switch Account and Sign Out options at the bottom to log out from the account.

If you have joined a Zoom meeting without logging in, hover over the Zoom icon. You will see two Zoom windows. Click on the first window to see the option to Sign In. Log in with your Zoom details.

Pro Tip: Know how to find a Zoom meeting and password on mobile and desktop.