Top 8 Ways to Fix Telegram Crash­ing on Win­dows 10 and Win­dows 11

Parth Shah

Telegram’s cross-platform capabilities make it desirable over other messaging apps. You'll find a native Telegram app for Mac and Windows. That said, you might run into problems dealing with the Telegram app for Windows at times. Thankfully, you can apply some fixes if Telegram keeps crashing on Windows 10 or Windows 11 running computer.

Fix telegram crashing on windows

Once you use Telegram’s true cloud solution, even WhatsApp’s latest multi-device feels inferior to Telegram’s implementation. In short, there is no true alternative to the Telegram experience on Windows. It’s better to fix the Telegram crashing issue and enjoy goodies such as bots, channels, and groups.

1. Quit Telegram

When you close Telegram on Windows using the X mark, it won’t completely close the app. The service is still running in the background, and you need to quit the app.

Find the up arrow in the Windows taskbar and glance over the Telegram icon. Right-click on it and select Quit Telegram.

Quit telegram

In some cases, you might not find the Telegram app icon in the taskbar. You can open the Task Manager, find the Telegram app under the Process tab.

Select Telegram and click on the End Task button at the bottom.

End task for telegram

2. Use Windows Troubleshooter

Telegram distributes the Windows app via Microsoft Store. The company has a handy troubleshooter to fix Windows Store apps. This trick applies to all store apps misbehaving on Windows.

Use Windows Store apps troubleshooter and fix Telegram crashing issue.

Step 1: Open the Windows Settings menu (Use Windows + I keys).

Step 2: Go to the System menu.

Step 3: Select Troubleshooter.

Troubleshoot microsoft teams

Step 4: Open Other troubleshooters.

Open other troubleshooter

Step 5: Scroll down and Run Windows Store Apps troubleshooters.

Run windows store apps troubleshooter

Let Microsoft diagnose and troubleshoot the Telegram crashing issue.

3. Check Telegram Servers

If Telegram servers are having an off day, you won’t go past the splash screen. You will notice Telegram crashing, showcasing connecting errors, failure to download media, and more.

You can go to Downdetector and search for Telegram in the search box. If there is indeed a problem from Telegram’s side, you will see others reporting the same problem.

Check Telegram’s latest updates from Twitter, and you might receive detailed explanations from them.

4. Repair Telegram

Microsoft offers another tool to fix installed apps. Unlike Windows Store Apps troubleshooter, it’s not limited to apps from the Store only. You can run the Repair tool to any installed app on a computer.

Step 1: Go to Windows Settings and open the Apps menu.

Step 2: Select Apps & features and move down to Telegram.

Open apps and features menu

Step 3: Open Advanced options.

Open telegram advanced options

Step 4: Click on Repair from the following menu.

Repair telegram

5. Reset Telegram

If you are still facing a Telegram crashing issue on Windows, it’s time to take this extreme step. Resetting Telegram will log you out from the app and you will need to sign in again.

Open apps and features menu

Open Windows Settings and go to the Apps menu. Select Apps & features and open Advanced options for Telegram. Click on Reset and you are all set to go with a hassle-free experience on Telegram.

Reset telegram

Open Telegram, add your mobile number, and start the conversation with others.

6. Use Third-Party Telegram Apps

Telegram offers relevant APIs to developers to use to build apps on the Telegram platform. Anyone can use these publicly available APIs and create Telegram apps.

Windows Store is filled with such apps. Among them, you will find an app called Unigram as a better solution.

Unigram for windows

We found Unigram's interface better and smoother animations compared to the Telegram app. Get the Unigram from the link below.

7. Update Telegram

You might want to keep using the official Telegram app on Windows for any good reason. It’s secure, and Telegram is likely to release new features for the native app.

Those using third-party clients will have to wait for the developer to implement new features. The company releases new features and bug fixes for Telegram via Microsoft Store.

Microsoft store library menu

Open Microsoft Store on Windows and go to the Library menu. Update Telegram from the following menu and you are good to go with an updated bug-free Telegram app.

8. Use Telegram Web

Telegram is accessible via the web version as well. You can enable Telegram web notifications for the browser and start conversations.

Visit Telegram on the web and sign in using your account details.

Fix Telegram Issues on Windows

Telegram crashing on Windows may push you to rivals such as Signal. But no other app in the market comes close to Telegram in terms of features. Go through the tricks above and go back to the stable Telegram experience on Windows.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

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Parth Shah

Written By

Parth Shah

Parth previously worked at EOTO.tech covering tech news. He is currently freelancing at Guiding Tech writing about apps comparison, tutorials, software tips and tricks and diving deep into iOS, Android, macOS, and Windows platforms.