Basic Fixes
- Disable Add-Ons: Open the Notes app > Settings > Toolbar Add-on > Disable the Add-Ons.
- Check date and time on your Samsung phone: Open Settings > General management > Date and time > enable Automatic date and time.
- Force quit and relaunch Notes app: This will give the app a fresh start on your device if it has been running in the background for some time.
- Update or reinstall Notes app: Open the app > Hamburger icon > Settings > About Samsung Notes > Install the update if one is available.
- Check Samsung Notes on PC: You can check your Samsung notes on PC if you can’t on mobile.
Fix 1: Enable Auto Save Notes
If your notes do not save automatically and you keep losing them, you must ensure that the Auto save notes feature is enabled as shown below:
Open the app > Settings > enable Auto-Save Notes.
Fix 2: Enable Samsung Notes Syncing
If your notes aren’t syncing to Samsung Cloud or Microsoft Account, and that’s why you think the Samsung Notes isn’t working, check whether the sync feature is enabled.
Open the app > Settings > enable Sync with Samsung Notes.
Fix 3: Allow Background Data Usage
Syncing of your notes will be faster with the help of batter internet speeds. So we suggest enabling background data usage for the Samsung Notes app.
Open Notes app info > Mobile data > enable Allow background data usage.
Fix 4: Clear Notes Cache
You should also try clearing cache for the Samsung Notes app. Doing so will not delete your notes or other personal files. However, it will help solve the issue of Samsung Notes not opening or keeps crashing.
Open Notes app info > Storage > Clear cache.
Tip: Once the Samsung Notes app starts functioning smoothly on your phone, check out tips and tricks to use the Samsung Notes app like a pro.
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Last updated on 04 September, 2024
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