Fixes for Silent Button Not Working on iPhone
- Clean the area around the button: If there is dust and lint accumulation inside the region of the silent switch, it will block you from pushing it up or down.
- Check if the case obstructs the button movement: Check if the case cutout for the alert slider is too tiny or if any extra material is restricting the movement of the silent switch.
- Restart iPhone: Restarting the iPhone can fix many issues and potentially resolve the issue of the silent switch not working.
- Update iPhone: Apple fixes bugs affecting a large group of users via iOS updates. Hence, it is recommended you ensure the iOS version on your iPhone is up to date.
- Contact Apple: Contact Apple support and seek information on how to replace the silent/ringer switch on your iPhone.
However, there is little that you can do if there is visible physical damage on the silent switch. Therefore, we have provided a few alternative options for the silent switch so that you can quickly mute your device.
How to Turn off/on Silent Mode Without Switch on iPhone
Method 1: Enable Silent Mode From Settings
Step 1: Open the Settings app and tap on Sound & Haptics.
Step 2: You will see a slider for volume control. Drag it all the way to the left to mute your iPhone.


Method 2: Use AssistiveTouch
You can use AssistiveTouch to mute or unmute without using the side switch.
Step 1: Go to Settings > Accessibility > Touch > AssistiveTouch.
Step 2: Turn on the toggle and select Customize Top Level Menu.
Step 3: Tap on one of the existing buttons to replace it with the Mute/Unmute button, then select Mute from the list.
When you use AssistiveTouch, you can use the Mute button to mute/unmute your iPhone.



Method 3: Use Back Tap
Back Tap triggers a selected action when you tap the back of your iPhone twice or thrice.
Step 1: Go to Settings > Accessibility > Touch > Back Tap.
Step 2: Select Double Tap or Triple Tap, and then select the Mute option from the list.
When you tap the back of your iPhone twice or thrice, you can mute or unmute your iPhone.



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Last updated on 15 May, 2024
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Your article on the phone’s silent switch not working was so helpful!!!!!!
I did what you said and unmuted it through assistive touch. I am so appreciative of your article!
Thank you!!!!
Tracy
I really appreciate for this guideline,I’ve been looking for different websites and guidelines but didn’t work but fortunately yours works with the assistance touch,thank you