4 Fixes if Chrome Remote Desktop Is Not Working on Windows 11

Quick Tips

• Chrome Remote Desktop requires both computers to have an active internet connection to work. So, check that first.
• Try turning off the PIN-less authentication feature or repairing Chrome Remote Desktop via the Settings app to fix any problems.
• If the issue persists, you may need to uninstall and reinstall Chrome.

Fix 1: Disable PIN-Less Authentication

Chrome Remote Desktop lets you pair your trusted devices with your computer. This eliminates the need to enter the security PIN whenever you access your computer. However, this feature may also cause problems at times. Try disabling the PIN-less authentication feature on your computer to see if that works.

Step 1: Press the Windows key + R to open the Run dialog > type regedit in the box > press Enter.

Step 2: Paste the following path in the address bar at the top and press Enter to navigate to the Policies key.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies

Step 3: Right-click the Policies key > go to New > select Key > name it Google.

Step 4: Within the Google key, create another key and name it Chrome.

Step 5: Right-click on the Chrome key > go to New > select DWORD (32-bit) Value > name it RemoteAccessHostAllowClientPairing.

Step 6: Double-click the newly created DWORD > change the value data to 1 > click OK.

Now, restart your PC and use the Chrome Remote Desktop again.

Fix 2: Delete the Paired Client and Connect Again

Another thing to fix Chrome Remote Desktop is to remove all the paired clients and start over. This will help clear out any temporary glitches and re-establish the remote connection.

Step 1: Open the Chrome Remote Desktop app on your PC or navigate to the Chrome Remote Desktop page in your browser.

Step 2: On the Remote Access tab, click on View/Edit.

Step 3: In the Paired clients window, click the trash icon next to the device you want to unpair.

After completing the above steps, set up the remote computer again.

Fix 3: Repair or Reinstall Chrome Remote Desktop

Problems with the Chrome Remote Desktop app on your PC can also prevent it from working. Fortunately, Windows lets you repair your apps in several ways.

Step 1: Press the Windows key + I to open the Settings app > go to Apps > Installed apps.

Step 2: Scroll down or use the search bar at the top to locate the Chrome Remote Desktop Host on the list. Click the three-dot menu icon next to it and select Repair.

Wait for Windows to repair the app. If the problem persists, uninstall the Chrome Remote Desktop app and install it again.

Fix 4: Reinstall Google Chrome

If you still have trouble connecting while using the Chrome Remote Desktop extension, try reinstalling the browser on your PC. This will resolve issues caused by corrupt data and update the browser to its latest version.

Step 1: Press the Windows key + R to open the Run dialog > type appwiz.cpl in the Open field > press Enter.

Step 2: Locate and select Google Chrome > click on Uninstall at the top.

Follow the on-screen prompts to finish removing the browser. Once done, reinstall Google Chrome on your PC, and the Chrome Remote Desktop extension should work as before.