Copilot Read Aloud Not Working – How to Fix 

Quick Tips

• Whether it’s in an app or a browser, Microsoft 365 Copilot Read Aloud can sometimes fail.
• It’s important to check your internet and audio settings first.
• You can try checking your subscription, restarting your audio, and resetting Edge, among other things.

The Copilot Read Aloud feature is a fantastic accessibility feature and a handy way to consume a lot of information. When it’s working, that is. There are many reasons why this feature could suddenly fail, and we’re here to provide some troubleshooting tips for Copilot Read Aloud not working.

What Causes This Error

There are a lot of reasons that Copilot’s Read Aloud could fail. Being a newer technology, it’s still susceptible to some growing pains. Because it runs on Edge, Microsoft 365, and as an app, Read Aloud has many potential points for failure. Major reasons include:

• Outdated software
• Rollout of Copilot Read Aloud is not available in your region
• Your volume, or Edge itself, is muted
• Trouble with your subscription or a lack of one
• Internet connectivity troubles

How to Fix Copilot Read Aloud Not Working

We’ve assembled a few troubleshooting tips below to help fix Copilot Read Aloud:

Try the Obvious Fixes First

It’s always good to start simple, and with the basic fixes you might overlook. When you see the Copilot Read Aloud error message, first try the following:

• Check your internet connection and reset your router if need be.
• Restart your browser and your machine.
• Fully update your version of Windows, Edge, Microsoft 365, and the app.
• Check that your volume, app, or Edge isn’t muted.

If these don’t solve the problem, you can move on to the next solution.

Check Your Subscription

While the Classic Read Aloud needs no subscription, the Enhanced Read Aloud option, with interactive Q&As and Audio Overview, does. Head to your Microsoft Account, and to the “Subscriptions” tab from the sidebar. Click “Manage” next to your Microsoft 365 subscription to see whether or not you’ll need to renew things.

Restart Audio Services

It might not be Read Aloud misbehaving, but rather your PC’s audio. Giving it a quick reset can solve things. Here’s how:

Step 1. Open the Run Dialog (Win + R) and type “services.msc” before hitting “OK.”

Step 2. In “Services,” scroll down to “Remote Procedure Call,” “Windows Audio,” and “Windows Audio Endpoint Builder.”

Step 3. For each of these, right-click them and select “Restart” from the Context menu.

Step 4. See if this resolves the issue.

Enable Read Aloud Voice Settings

Windows has its own Text to Speech (TTS) settings that must be activated and working for Copilot to run Read Aloud effectively. Here’s how to check:

Step 1. Open Settings (Win + I) and head to “Accessibility” in the sidebar.

Step 2. In the Narrator menu, ensure that a default Narrator voice is chosen and that the TTS pack for it is downloaded.

Reset the Edge Browser

If your browser’s Read Aloud feature is failing you, then it could be the result of file corruption. A good way to start fresh is to reset Edge. Don’t worry about your saved data, though; it’ll be safe. Here’s what to do:

Step 1. Click the “More” button in Edge (three dots) and click “Settings” from the list.

Step 2. In the Settings tab, click “Reset settings” in the sidebar.

Step 3. Click “Restore settings to their default values.”

Step 4. Finally, click the “Reset” button on the pop-up.