Why Does My Chromebook Keep Turning Off

Chromebooks are low-cost alternatives to MacBooks and Windows laptops. While Google’s Chrome OS offers a robust experience most of the time, glitches like Chromebook not connecting to Wi-Fi, Google Meet not working, and the device turning off for no reason can confuse you. The latter is quite irritating and may break your workflow. Here are the best ways to fix Chromebook shutting down without warning.

“Why does my Chromebook keep turning off?” It’s one of the frequently asked questions from Chrome OS users. Before it interrupts your work or study hours, use the steps below to stop your Chromebook from turning off randomly.  

1. Overheating Chromebook

Did you binge-watch the entire Netflix series on your Chromebook? Your low-powered device may heat up significantly due to long hours of use. The Chromebook’s temperatures also go abnormally high due to batch image or video editing.

Your Chromebook may turn off automatically to avoid significant damage to the laptop’s internals. You should wait for some time, let the Chromebook temperatures go down and try using the device again.

2. Hard Reset Chromebook

If your Chromebook is acting up, you may hard reset it. That may delete files from the Downloads folder. It’s one of the best ways to fix common Chromebook glitches.

Step 1: Press the clock icon at the bottom-right corner and hit the Power button to shut down the Chromebook.

Step 2: Press and hold the Refresh button and press the Power button.

Step 3: Hold down both buttons until your Chromebook boots up.

Release both the keys when you see the Chrome logo.

3. Check Battery Life

If your Chromebook is running low on battery, it may turn off in no time. You should connect your Chromebook to a power source, wait for some time, and try again.

When you connect a charger to the Chromebook, check the LED indicator to confirm the active status.

4. Try Another Power Adapter

If your Chromebook power adapter is corrupt, it can’t charge. Your laptop may turn off randomly due to lack of power. Try another power adapter to charge your Chromebook.  

5. Check Battery Health and Cycle Counts

Is your Chromebook’s battery health poor? The Chromebook battery comes with fixed charging cycles. The same stays true for all your smart devices’ batteries. Over a period of time, the battery health recedes gradually. You can check the Chromebook’s battery health and cycle counts using the steps below.

Step 1: Click the notification area on your Chromebook and open Settings.

Step 2: Select ‘About Chrome OS’ from the sidebar and open the Diagnostics menu.

Step 3: Select System and check the Battery menu.

You can check the battery health and cycle counts and even run the charge test. If the battery health is below 60% or cycle counts are near 1000, it’s time to replace the battery on your Chromebook.

6. Check CPU Temperatures

If your Chromebook’s CPU temperature is high, the device may turn off without your consent. You can check the CPU temperatures using the steps below.

Step 1: Open the Diagnostics menu in Chrome OS Settings (check the steps above).

Step 2: Click on the System in the left sidebar and check your CPU usage and temperature.

Suppose the CPU usage and temperatures are high; close unnecessary apps and try again. You can also shut down the Chromebook and use it after some time.  

You can also run the CPU test from the same menu and make sure it’s running fine.

7. Check the RAM on Your Chromebook

Is your Chromebook running low on memory? It may shut down out of nowhere. You should check the RAM usage on your device.

Step 1: Go to the Diagnostics menu in Chrome OS Settings (check the steps above).

Step 2: Select System from the left sidebar and check the memory usage.  

8. Uninstall Irrelevant Apps

One of the corrupt or buggy Chromebook apps may be the main culprit here. You should uninstall irrelevant apps from your Chromebook.

Step 1: Go to Chrome OS settings (refer to the steps above).

Step 2: Select Apps and find an unknown app.

Step 3: Select an app and hit Uninstall.

Repeat the same for all the unnecessary apps and start using your Chromebook.

9. Update Chrome OS

Google frequently releases Chrome OS builds to add new features and bug fixes.

Step 1: Go to Chrome OS Settings (check the steps above).

Step 2: Select About Chrome OS and check for update.

Download and install the latest system update.

10. Powerwash Chromebook

When none of the tricks work, reset your Chromebook and start from scratch.

Step 1: Head to Chrome OS Settings (refer to the steps above).

Step 2: Select Reset settings and hit Reset.

Follow the on-screen instructions and set up your Chromebook again.

Fix Chromebook Irregularities

Chromebook keeps turning off is never an ideal situation. Before you switch to another device to get the work done, use the tricks above to fix the issue. If your device is under warranty, contact the manufacturer and request a replacement.

Did you manage to troubleshoot the problem? Let us know the trick that worked for you in the comments below.