Why Do My Bluetooth Headphones Keep Cutting Out on Windows 11

You can easily use Bluetooth to pair other devices like a keyboard, mouse, headphones, etc. to your Windows device. This can also help increase productivity and efficiency. But then why do the Bluetooth headphones keep cutting out? And is there any way to fix this when connecting to Windows 11? Keep reading to know.

Why Do My Bluetooth Headphones Keep Cutting Out on Windows 11

One of the reasons why your Bluetooth headphones keep cutting out on Windows 11 can be audio interference. You might also experience this issue if your Bluetooth device’s battery is running low. So, to resolve this and more, here are 7 easy ways to fix audio on Bluetooth headphones stuttering on Windows 11.

1. Turn Off PC’s Bluetooth and Back On

One of the most basic yet effective ways to solve any audio issues on your Bluetooth device is by turning the Bluetooth off and then on. This can help fix any pairing-related issues that might have previously occurred. To do this, open Settings on Windows 11 and select ‘Bluetooth & devices’. Then, turn off the Bluetooth toggle.

Turn Bluetooth off

Now, toggle it on again to turn on Bluetooth on Windows 11. Now, wait for your earphones to pair and check if they’re working as expected. If not, move on to the next fix.

2. Check the Headphones’ Battery

A low battery can be one of the major reasons for devices not performing as expected. So, as the battery levels of your Bluetooth headphones keep going down, they become more susceptible to stuttering. Additionally, this can also be one of the reasons why your Bluetooth headphones or earbuds keep disconnecting.

So, it is always recommended to check your device’s battery levels. Here’s how to do it.

Step 1: Go to the taskbar and click on the network, sound, or battery icon to open the Quick Settings menu.

Step 2: Here, click on the arrow in front of the Bluetooth icon.

Tip: Check out our guide on how to use Windows 11 Quick Settings if you’re unable to find the Bluetooth icon.

Open Quick Settings & click on the arrow

Step 3: Here, you should be able to see the battery percentage for the currently connected device.

Step 4: However, in case it is not visible, click on ‘More Bluetooth settings’.

Check battery percentage

Step 5: Once the Settings window opens, check the connected device tile.

Check the connected device tile

If the battery percentage is indeed low, disconnect the device and charge it before using it again. However, if the battery levels are showing fine, continue with the next troubleshooting option.

3. Unpair Similar Devices

While there’s nothing wrong with having multiple devices on your previously connected devices page, Bluetooth might try to connect to similar devices from the list instead of the one you’re currently using. This might cause disruption when using Bluetooth audio. To make sure this doesn’t happen, you can go ahead and unpair similar devices from the Bluetooth settings menu. Here’s how.

Step 1: Use the Windows + I key to open the Settings menu.

Step 2: Here, click on ‘Bluetooth & devices’.

Step 3: Then, scroll down and click on Devices.

Open Bluetooth devices settings

Step 4: Go through the list of available devices on your desktop and locate the device name that looks similar to your current one.

Step 5: Then, click on the three-dot icon in front of that device.

Click on the three-dot icon

Step 6: Here, click on Remove device.

Click on Remove device

Step 7: Click on Yes.

Click on Yes

Once the device is removed from the list, try using your headphones again. If Bluetooth audio is still stuttering, move on to the next fix. You can also check our other article if you’re unable to remove a Bluetooth device from Windows 11.

4. Check for Interference

Signal interference can be anything from the concrete walls in your house to the microwave kept in your kitchen. All of these can cause issues with your Bluetooth signal by limiting or disrupting it. To ensure this doesn’t happen, try staying near your Windows device or shift to a room with limited interference.

If the issue persists, move on to the next method.

5. Disable Audio Enhancements

As the name suggests, Windows audio enhancements help in enhancing the audio depending on the type of audio output device. However, if these enhancements are not supported, it might cause your earphones to stutter and not work properly. To make sure this does not happen, use the Windows settings menu and disable audio enhancements. Follow the below steps to do it.

Step 1: Open Settings using the Windows + I keys.

Step 2: Then, from the menu options, click on System.

Step 3: Here, click on Sound.

Click on System & click on Sound

Step 4: Scroll down and click on ‘All sound devices’.

Click on All sound devices

Step 5: From the list of Output devices, click on the device you’re experiencing issues with.

Click on your output device

Step 6: Click on the Audio enhancements drop-down and click on Off.

Step 7: Also, check Spatial audio is set to Off.

Click on Off

Additionally, you can also change your Bluetooth device’s audio profile from this page. To do this, go to Format and use the drop-down to change the audio output stream for your device.

Change the audio output stream

Now, try playing audio through your headphones again to see if the issue has been fixed.

6. Set Bluetooth Services to Automatic

The Windows Services menu holds several important background processes that help our devices in functioning properly. So, if Bluetooth is not working as expected when pairing headphones, there might be a chance that your Bluetooth Services are not running properly. If this happens, you can open the Services menu and set Bluetooth Services to start automatically. Here’s how.

Step 1: Go to Search and type Services. Then, open the app from the search results.

Use Search to open Services

Step 2: Here, locate ‘Bluetooth Support Service’ and right-click on it.

Step 3: Then, click on Properties.

Click on Properties

Step 4: Go to the Startup type drop-down and select Automatic.

Click on Automatic

Step 5: Then, click on Apply and OK.

Click on Apply and OK

This will ensure Bluetooth services automatically start on system startup.

7. Uninstall and Reinstall Bluetooth Driver

If you’re still facing issues with Bluetooth audio stuttering on Windows 11, uninstalling the Bluetooth driver might help in fixing it. Then, restart your Windows device to install a fresh copy of the driver. Doing this will resolve issues relating to any previous driver updates or settings. Here’s a step-by-step look at how to do it.

Step 1: Right-click on the Start icon and click on Device Manager.

Use Start to open Device Manager

Step 2: Here, click on Bluetooth.

Step 3: Then, right-click on your Bluetooth device.

Right-click on Bluetooth device

Step 4: Click on Uninstall device.

Click on Uninstall device

Step 5: Then, select Uninstall to confirm.

Click on Uninstall

Once the uninstallation is completed, restart your device to reinstall the driver. Then, connect your Bluetooth headphones and check if they’re working properly.

If nothing works, the problem might be with your headphones and not the Windows system. So, we recommend you exchange the product if it’s in replacement or get new headphones.

FAQs for Bluetooth Audio Stuttering on Windows 11

1. Can an increase in distance between the Bluetooth device and the Windows device cause audio stuttering? 

Yes, too much distance between your headphones and Windows device can be one of the reasons why your Bluetooth headphones or earbuds keep cutting out every few seconds. So, unless your Bluetooth headphones are specifically long-range, it is always a good idea to stay within at least 10 meters of your Windows device. You can also decrease this distance depending on other external factors in your surroundings like walls, metal objects, etc.

2. Does Wi-Fi affect Bluetooth devices?

While there are usually no issues, certain 2.4-2.5GHz band Wi-Fi routers might end up interfering with your Bluetooth devices. If that happens, you can try moving to an area with less Wi-Fi interference. And if you experience any connectivity issues, consider connecting your mobile to Windows 11 for the internet.

3. Can physical damage to headphones cause audio stuttering issues?

While audio stuttering issues are mostly software-related, they can also happen if your device’s hardware has been damaged. So, if your headphones show signs of physical damage and since the damage you’ve not been able to resolve the Bluetooth audio stuttering issue, it might be a good idea to get a new pair of headphones.

Enjoy Bluetooth Audio on Windows 11

Stuttering audio in headphones can easily be classified as a headache-inducing issue. So, we hope that our article helped solve the mystery of ‘why my Bluetooth headphones keep cutting out’ when connected to Windows 11. Do let us know in the comments which fix worked for you!

Last updated on 29 May, 2023

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