Your iPhone keeps a log of incoming, outgoing, and missed calls as Call History. And if you've noticed carefully, they appear on the Recent tab when you open the Phone app. Unfortunately, the Recents tab appears blank for some iPhone users. If the call history isn’t showing on your iPhone, then you are in the right place. Here we will tell you 8 fixes that will help you restore call history on your iPhone.
For some users, only the Outgoing calls do not appear in the call history when it comes to the call history issue. For others, all calls are missing from the Recents tab. The following fixes will help you resolve both types of problems. However, if someone else has manually deleted the call history from your phone, it's tough to restore it.
Let's get rolling.
1. Restart Phone
This simple yet magical trick seems to have done wonders for people facing the call history missing issue. So restart your iPhone. If there is a temporary glitch, then call log will appear after the restart.
If restarting didn’t work, a similar fix of removing the SIM card from your phone should help. Turn off your iPhone, eject the SIM card, and clean it with a microfiber cloth (cleaning part is optional, but helps). Insert the SIM card again and turn on your iPhone. Now check the call history.
3. View All Call History
On the call history screen, you have two tabs – All and Missed. While the All tab shows both incoming and outgoing calls, the Missed tab displays only the Missed calls. Do check those tabs. You might have accidentally pressed the Missed tab, and now you must be seeing only the Missed calls in your call history. Tap on All to view the entire call history on your iPhone.
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4. Set Correct Date & Time
Using an incorrect date and time on your iPhone can hamper the normal functioning of your device. Always make sure the date and time are correct. Go to Settings > General > Date & time. Enable the toggle next to Set automatically.
Another fix that you should try is to change your iPhone’s region. Sometimes, the issue happens due to incorrectly set language and region on your iPhone. So changing regions fixes that.
Follow these steps:
Step 1: Go to iPhone Settings > General > Language & Region.
Step 2: Tap on Region. Select a different region from your actual region.
Step 3: Restart your phone.
Step 4: Change the region back to your actual country by following steps 1 and 2.
Tip: This fix comes in handy if your iPhone’s call history is only showing numbers instead of contact names or your iPhone is making random calls.
6. Check iPhone’s Storage
Your iPhone should have some space to store call logs. If your iPhone’s storage is almost full, that might be why call history is not being recorded. You might have also noticed that your iPhone has become slow. We would suggest clearing the unwanted occupied space and purging some cache.
There might be a bug in the existing version of your phone’s software. Check if an update is available on your phone. Go to Settings > General > Software update. Your phone will look for an available update. Install it once downloaded.
Reset the iPhone's network settings has also worked for many users. That will only delete the mobile network and Wi-Fi network settings and no other data from your iPhone. After it reboots, you will have to set them again.
Ideally, one of the fixes mentioned above should solve the problem of call history disappearing or not showing up on your iPhone. God forbid if the issue persists, you can take the help of Siri to list your recent calls. Just say to Siri, ‘Check my Call history’ or ‘Check my recent calls.’ That should come in handy if you want to check your call history without the Phone app quickly.
iPhone's backup comes to your rescue if you accidentally delete data or lose your phone. Find out how to take a complete backup of your iPhone from the next link.
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