Top 8 Ways to fix Unfor­tu­nate­ly File Man­ag­er Has Stopped on Android

Parth Shah

A file manager plays a crucial role in the Android ecosystem. When you try to import a picture or document in any app, the OS opens the built-in file manager to pick a file. The problem occurs when the File Manager fails to launch and displays 'unfortunately File Manager stopped' error. Here’s how you can troubleshoot the issue.

Fix file manager has stopped on android

Google has nailed the file management on Android. Better file management is one of the reasons to get an Android over an iPhone. However, a File manager stopping in the middle of operations may leave you in bad taste.

1. Restart Android Phone

It’s always advisable to perform a power reboot on your Android phone periodically. A simple Android phone reboot can troubleshoot normal glitches such as the Android file manager not working.

Restart android phone

Most Android phones have the restart button built into the power button. Long press the power button and tap on Restart to reboot the phone. Try accessing Files apps, and it should work as expected.

2. Force Stop File Manager

The default Files app keeps running in the background to open the app quickly whenever required. If you are having problems accessing File manager, you can force stop the app and completely close all processes from the background.

Step 1: Find the Files app from the home screen or App Drawer.

Step 2: Long tap on it and open the App info menu.

Step 3: Tap on Force Stop.

Force stop files

Try to open File manager again, and it should work now.

3. Clear File Manager Cache

The default File manager collects data in the background to improve search suggestions. Overamount of such data can lead to file manager stopping on Android. Let’s clear the File manager cache and try again.

Step 1: Long press on the Files app icon and open the app info menu.

Step 2: Go to Storage, and cache menu.

Open storage and cache menu
Clear files cache

Step 3: Tap on Clear cache and you are good to go.

4. Remove Apps from Background

This trick applies to phones with 3GB or 4GB of RAM. You need to have minimum RAM on the phone for the file manager to utilize.

If you are running on low RAM, you might run into file manager not opening on phone. You need to open the multitasking menu and remove apps.

Remove apps from background

Now that the File manager has more RAM to deal with, you can open and use it without issues.

5. Free Up Phone Storage

Are you running low on phone storage? Being low on-device storage can lead to errors such as apps not opening on the phone.

If you are not careful with IM apps like WhatsApp or Telegram, your phone gallery (and storage) can get filled with thousands of media files. You need to free up phone storage for smooth Android operations.

The best way to deal with junk is by using Files by Google app. Download the app from the link below and open it.

Clear phone storage

The app will automatically recognize junk in your phone and suggest removing it.

6. Remove Problematic Files

Android OS allows you to install third-party apps from the web. If you are not careful, you might end up downloading files from malicious sites. You can identify such files and remove them from your phone. Reboot Android phone and use File manager.

7. Update Android OS

Most Android OEMs regularly release monthly security patches. They include the latest security functions and bug fixes.

Update android os

Open the Settings app on your Android phone and go to the System menu. Tap on System update and download the latest firmware to the phone.

8. Use Third-Party File Managers

Unfortunately, if you are still getting it, the file manager has stopped pop-up on Android, and it’s time to opt for another app from the Google Play Store.

Solid explorer
Solid explorer 2

The Play Store is filled with excellent third-party file manager apps. Among them, Solid Explorer file manager is our top pick for excellent design, powerful functions, cloud storage support, and a one-time payment option.

Access File Manager on Android

File manager getting stopped can lead to frustration. Before you rush to the nearest service center to get the issue fixed, use the tricks above and fix the error unfortunately file manager has stopped on Android.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

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Parth Shah

Written By

Parth Shah

Parth previously worked at EOTO.tech covering tech news. He is currently freelancing at Guiding Tech writing about apps comparison, tutorials, software tips and tricks and diving deep into iOS, Android, macOS, and Windows platforms.