Top 6 Fixes for Microsoft Store Is Not Showing Purchased Apps on Windows

The Microsoft Store offers a secure platform for downloading and managing apps on your Windows computer. It also shows a list of apps and games you have acquired using your Microsoft account, allowing you to update or reinstall them whenever necessary. However, you may not be able to do that if the Microsoft Store stops showing any of your purchased apps and games in the first place.

Top Fixes for Microsoft Store Is Not Showing Purchased Apps on Windows

Fixing the issue can be as simple as signing in with the correct account or as demanding as reinstalling the Microsoft Store. If you don’t know what’s causing the problem, check the following fixes to resolve the underlying issue.

1. Check the Account in the Microsoft Store

First, you need to verify that you are using the same Microsoft account that you used to purchase apps and games. To do so, open the Microsoft Store app and click the profile icon at the top to view account details.

Account in MS Store

If you have purchased apps with a different account, click the Sign out option and sign back in with that account.

Sign Out of MS Store

2. Filter Apps in the Library Section

Another reason you may be unable to see your purchased apps and games in the Library section is if you have configured the Microsoft Store to only show installed products. Here’s how to change that.

Step 1: Open Microsoft Store and click the Library tab in the bottom left corner.

Library Tab in MS Store

Step 2: Click the Sort and filter drop-down menu and uncheck the ‘Show installed products only’ option.

Filter Apps in Library Tab in MS Store

Following this, you will see all your purchases under Apps and Games tabs. From there, you can reinstall your apps as necessary.

App Purchases in MS Store

3. Run the Windows Store Apps Troubleshooter

The Windows Store Apps troubleshooter is a useful tool that can automatically find and fix issues with your UWP (Universal Windows Platform) apps, including the Microsoft Store. You can try running this troubleshooter to see if that gets Microsoft Store to show your purchased apps and games on Windows.

Step 1: Press the Windows + I keyboard shortcut to open the Settings app. In the System tab, click on Troubleshoot.

Windows Troubleshooter

Step 2: Click on Other troubleshooters.

Other Troubleshooters on Windows 11

Step 3: Click the Run button next to Windows Store Apps to initiate the troubleshooting process.

Run Windows Store Apps Troubleshooter

Allow the troubleshooter to fix any issues and then check if the issue is still there.

4. Reset Microsoft Store Cache

Microsoft Store accumulates temporary files on your PC, like most apps, to improve performance. The problem occurs once this data gets old, interfering with the app’s functionality. When this happens, Microsoft Store may fail to open or load on your PC.

You can reset the Microsoft Store cache to see if that restores normalcy.

Step 1: Right-click on the Start icon and select Run from the list.

Open the Run Dialog Box

Step 2: Type wsreset.exe in the Open field and hit Enter.

Reset Microsoft Store Cache

After you clear the cache, Microsoft Store will open automatically on your PC. After that, check if it shows your app purchases.

5. Clear the LocalCache Folder

If resetting the Microsoft Store Cache proves ineffective, you can clear the local cache data manually. Several users on the Microsoft forums reported fixing the issue with this method. You can also give it a go.

Step 1: Press the Windows + R keyboard shortcut to open the Run dialog box.

Step 2: Paste the following path in the Open field and press Enter.

Run Dialog Box

Step 3: In the File Explorer window that opens, select all the files and folder within the LocalCache folder and click the trash icon at the top to delete them.

Clear Microsoft Store Local Cache

Reopen Microsoft Store and see if it shows your purchased apps and games.

6. Uninstall and Reinstall Microsoft Store

If all fails, consider uninstalling and reinstalling the Microsoft Store as a last resort. This will force Windows to remove all the app-related files and perform a fresh installation, resolving any underlying issues.

Step 1: Click the search icon on the taskbar, type in powershell and select Run as Administrator.

Open Windows PowerShell

Step 2: Select Yes when the User Account Control (UAC) prompt appears.

Open PowerShell UAC

Step 3: Type the following command in the console and hit Enter to uninstall Microsoft Store.

Get-AppxPackage -allusers WindowsStore | Remove-AppxPackage
Uninstall Microsoft Store From Windows

Restart your PC after executing the above command. Then, open PowerShell with administrative privileges again and run the following command:

Get-AppxPackage -AllUsers Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Reinstall Microsoft Store From Windows

Following this, Microsoft Store should show your purchased apps and games on Windows.

Discover Your App Collection

Despite years of updates and improvements, the Microsoft Store is still plagued with annoying issues. Hopefully, one of our fixes has helped, and Microsoft Store is showing all your purchased apps and games as before. As always, let us know which solution did the trick in the comments below.

Last updated on 02 June, 2023

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