5 Best Ways to Fix Mac Wi-Fi Con­nect­ed But Not Working

Parth Shah

Sometimes, your Mac may connect to a Wi-Fi network but fails to open any site or run apps. It can be irritating, especially when you are sitting down to get work done. We have faced a similar issue, and every time, different troubleshooting methods helped us rescue the situation. Read along to learn to fix Mac Wi-Fi connected but not working issue.

Fix wifi connected but not working on mac

When the Wi-Fi does not work despite being connected can be confusing. It gets even more problematic when the Wi-Fi works perfectly fine on other connected devices such as your smartphone or smart TV. So what’s going on with your Mac? Let’s try to find the cause the fix the issue.

1. Forget and Reconnect Wi-Fi

    Before we move to advanced troubleshooting methods, let’s try this simple trick. You need to forget and reconnect the Wi-Fi network on Mac. Follow the steps below.

    Step 1: Click on the little Apple icon in the menu bar.

    Step 2: Open System Preferences menu.

    Step 3: Go to the Network menu.

    Open network menu

    Step 4: Click on the - icon at the bottom and remove the connected Wi-Fi network from Mac.

    Remove wi fi connection

    Step 5: You can connect to the same Wi-Fi with a password from the Mac menu bar or the Control Centre.

    2. Connect to 5 GHz Wi-Fi Frequency

    With the new macOS version, some users have difficulty connecting to 2.4 GHz Wi-Fi frequency. If your router supports dual-band Wi-Fi frequency, you should opt for the 5 GHz Wi-Fi frequency.

    While making the switch, you should also connect other devices to the 5 GHz Wi-Fi frequency at home or office.

    3. Restart Mac

    Sometimes a simple Mac reboot can help you troubleshoot the Wi-Fi connection on the device. You can Restart Mac from the menu bar.

    Restart mac

    Add Mac password again and check the active internet connection on Mac.

    4. Disable iCloud Private Relay for Wi-Fi

    With macOS Monterey, Apple has added iCloud Private Relay on Mac. Available for iCloud+ subscribers, iCloud Private Relay reroutes internet traffic on your Mac through an Apple-branded server.

    iCloud Private Relay works in the Safari browser and the Mail app. If the Apple service is down, you might face internet-related issues on your Mac.

    You can either completely disable iCloud Private Relay on Mac or turn it off for the connected Wi-Fi connection. Here’s what you need to do.

    Step 1: Use Command + Space keys and search for System Preferences.

    Step 2: Hit return and open the System Preferences menu.

    Step 3: Go to Network.

    Open network menu

    Step 4: Select your current Wi-Fi connection and disable iCloud Private Relay for it.

    Disable icloud private relau

    Reboot your Mac and try to access the Internet again.

    5. Remove All Wi-Fi Settings

    This trick worked wonders for us. We deleted some old network files and the Wi-Fi started working again on Mac. Follow the steps below.

    Step 1: Click on the Wi-Fi icon in the menu bar.

    Step 2: Disable Wi-Fi on your Mac.

    Step 3: Open the Finder menu on Mac.

    Step 4: Click on Go at the top and select Go To Folder.

    Go to folder in Mac

    Step 5: Enter the following and click Go.


    Go to folder in finder

    Step 6: It will open a window in Finder with dozens of network files.

    Identify the following files from the list.

    • com.apple.airport.preferences.plist
    • com.apple.network.identification.plist
    • com.apple.wifi.message-tracer.plist
    • NetworkInterfaces.plist
    • preferences.plist

    Step 6: You can move these files to Trash from the same menu. First, copy the selected files and drop them on the Mac desktop.

    Remove network files

    Step 7: From there, move the files to Trash and clear the Trash.

    Restart your Mac, and the system will create the relevant network files on your Mac. Now, you can go to Wi-Fi in the menu bar and connect it again. The Wi-Fi should work now, and you can test internet speeds from fast.com.

    Get Internet Connection Running on Your Mac

    If all the connected devices to the Wi-Fi network have problems with internet speeds, you should check the router and update its firmware. Which trick worked for you to fix the issue? Share your findings for our readers in the comments section below.

    The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.

    Read Next

    Join the newsletter

    Parth Shah

    Written By

    Parth Shah

    Parth previously worked at EOTO.tech covering tech news. He is currently freelancing at Guiding Tech writing about apps comparison, tutorials, software tips and tricks and diving deep into iOS, Android, macOS, and Windows platforms.