How to Fix Instagram Notifications Not Working on Android and iPhone

Mehvish

What would Instagram be without its notifications? Imagine opening the app and refreshing it repeatedly to see who commented on your phone or sent a Direct Message (DM).

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We do that anyway most of the times, but sometimes Instagram lovers use other apps too. And while they're at it, not being notified about Instagram notifications can make anyone uncomfortable.

I understand your pain and hence the post. If Instagram notifications aren’t working for you, here you will find 13 ways to fix it on Android and iPhone.

Let’s nosedive into the solutions.

1. Restart Your Phone

Before you start exploring other solutions, restart your phone. It’s a charming spell that’s available at the touch of a button. You don’t even have to say abracadabra. Give it a try and see if the trick works.

2. Logout from Your Account

Another simple solution is to log out from your Instagram account. To do so, open the Instagram app and go to your profile screen. Here tap on the three-bar icon at the top and select Settings from it.

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One the next screen, tap on Log Out. Then restart your phone and log in again.

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3. Update Instagram App

Many times, the issue is due to a bug in the Instagram app itself. So go to App Store (iPhone) and Google Play Store (Android), search for Instagram, and update the app.

4. Turn off Do Not Disturb Mode

Both iPhone and Android phones come with the Do Not Disturb (DND) mode. When enabled, you will not be disturbed by the notification sounds, i.e. notifications are silenced when this mode is enabled. So check if the DND mode is on.

Note: Notifications aren’t hidden in this mode. They just arrive on your phone silently without making any sound.

iPhone

On the iPhone, go to Settings and tap on Do Not Disturb. Turn off the toggle next to Do Not Disturb and Scheduled.

Tip: When DND mode is enabled, you will see a tiny moon icon at the top of your screen.
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Also, scroll down and look for 'Do Not Disturb while driving.' Tap on Activate and select Manually.

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Android

On Android phones, go to Settings > Sound. Tap on Do Not Disturb. Make sure it's off.

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5. Check Notification Settings in Instagram App

Instagram provides several notifications settings inside the app. You can turn off Direct Messages (DM) notifications, likes and comments notifications, and so on. You need to check whether these are enabled or not.

To do so, go to Settings in the Instagram app by tapping on the three-bar icon on the profile screen. Then hit Notifications.

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Under Notifications, you will find the Pause All setting followed by other settings. First, make sure Pause All is turned off. Then tap on each setting one by one and verify whether everything is enabled or not. If it’s off, turn it on.

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6. Check Notification Settings from a Different Phone

Instagram app notifications sync with your account. So if you're using the same account on two different devices actively, then any change made on one of the phones will automatically apply to the other. So if you fiddle with the notification settings inside the app on one phone, they will affect Instagram on the other phone as well. For instance, if you disable DM notifications on your Android phone, you won't receive them on your iPhone either.

Typically, if you follow the method five, you should be able to enable the notifications but if you are still facing an issue, check the notification settings on the second device too where you are logged in.

7. Check Instagram Notification Settings on Your Phone

Both iPhone and Android phones let you enable/disable app notifications at a system level. So you need to check whether your phone allows notifications for the Instagram app or not.

Here’s how to do it on Android and iPhone.

iPhone

Step 1: Go to phone Settings and tap on Notifications.

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Step 2: Scroll down and tap on Instagram. Enable Allow Notifications (if it is off.) Also, turn on the type of alert as per your preference and keep Show Previews to Always. Further, do enable Sounds and Badges too.

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Android

Step 1: Open phone Settings and tap on Apps & notifications/Installed apps.

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Step 2: Tap on Instagram followed by Notifications.

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Step 3: Enable Show notifications. If it’s enabled, turn it off and then enable again. Scroll down and you will find subcategories of various notifications. Turn everything on.

Tip: On phones running Android Oreo and above, tap on the notification name to reveal more options such as behavior, make sound, etc. Verify all options are turned on and enable sound for all of them.
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8. Disable Low Power (iPhone) and Battery Saver (Android) Modes

Smartphones now come with battery saving modes for situations when it is running low on battery. When enabled, apps do not refresh in background, and at times, that might be the reason for causing delay or no notifications on Instagram. So you need to disable the feature.

Here’s how to go about it.

iPhone

Step 1: Open phone Settings and go to Battery.

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Step 2: Turn the toggle off next to Low Power Mode.

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Android

Step 1: Open Settings and tap on Battery.

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Step 2: Tap on Battery Saver and turn it off.

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9. Enable Background Refresh on iOS

If background refresh is disabled for Instagram, the app will not refresh in the background, and that might result in a notification issue. To enable it, follow these steps:

Step 1: Under phone Settings, go to General.

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Step 2: Scroll down and tap on Background App Refresh. Enable Instagram.

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10. Reinstall and Give Notification Permission on iPhone

On iPhone, when you install the Instagram app, you are asked whether you want to receive notifications. Sometimes, accidentally pressing Not now results in no notifications. Further, for some users, the Instagram option in Notifications settings isn’t available.

For such and other notification problems on Instagram, we suggest reinstalling the app giving necessary permissions when asked.

To do so, first, uninstall the Instagram app from your iPhone. Restart your phone. Then, go to the App Store and install the app again. Now comes the essential part. After reinstalling the app, you will get two pop-ups related to notifications. Allow both of them.

Note: Uninstalling Instagram will not delete your account or your photos in the account.
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11. Clear Cache on Android

Many times, clearing cache on Android phones also solves the notification problem.

To clear cache, follow these steps:

Step 1: Launch phone Settings and tap on Apps & notifications/Installed apps.

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Step 2: Go to Instagram and tap on Storage.

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Step 3: Tap on Clear cache.

Do not tap on Clear data/storage. Otherwise, you will be logged out from the app. Clearing cache is different from clearing storage/data as nothing gets deleted.

12. Reinstall Instagram App on Android

Similar to iPhone users, you can try reinstalling the Instagram app on your Android phone. Instagram on Android doesn’t show any pop up for notification. So the only action required from your end is to uninstall the app and then install it again. No data will be deleted when you uninstall the app. You will only be logged out from your profile.

13. Update Your Phone

Lastly, if nothing works, see if an update is available for your phone. To do that, head to Settings > General > Software Update.

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On Android, navigate to Settings > System > System update. On some phones, you will find it under Settings > About > System update.

Long Live Notifications

Notifications from any app make life easy. I remember the days when one had to refresh the email repeatedly to check for new ones. Fortunately, those days are long gone.

However, sometimes notifications do stop working as it happened with the Instagram app. You can easily get them working again with the fixes mentioned above. We hope our solutions helped with that. If you've found another way, do share with us in the comments section below.

Next up: Want to make your Instagram profile look different? Give it a makeover with these cool bio hacks.

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Mehvish

Written By

Mehvish

Mehvish is a technology enthusiast from Kashmir. A computer engineer by profession, she's always been keen to help when someone finds technology challenging. She keeps to herself and is an introvert. This doesn't stop her from being curious about the world around, especially when it comes to technology.